All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Parts Management – Instore Merchandising
How can we create a successful and interesting retail store in our Parts Businesses? Next week, on December 2, 2014 at 9:00 a.m. PST you can find out in a one hour webinar from Learning Without Scars. You will learn: – how our walk-in business has changed over the years – other examples of successful merchandising from […]
Roles, Responsibilities, & Expectations – Parts & Service Management
It is more than job descriptions and standards of performance Management gurus and management theory changes like the wind. From Peter Townsend to Peter Drucker to Porras and Collins and Lencioni and many more. It is much more than a cottage Industry it is a full blown educational and consultative foundation. We have gone through […]
Friday Filosophy #2014-45
I failed my way to success. Thomas Edison Kind words can be short and easy to speak, but their echoes are truly endless. Mother Theresa A great pleasure in life is doing what people say you cannot do. Walter Gagehot Don’t forget rule #6: Don’t take yourself so darned seriously The […]
Friday Filosophy #2014-44
A man who wants to lead the orchestra must turn his back on the crowd. Max Lucado My religion is very simple. My religion is kindness. Dalai Lama Obstacles are those frightful things you see when you take your eyes off your goal. Henry Ford The time is now…
Parts Management – Customer Service
What Drives Good Customer Service Attracting, developing, sustaining, and retaining customers is the key to profitability. In the world of customer service, we seem to be saying one thing and doing something different. We don’t walk our talk. But we are not alone as a group of service providers who are interested in what our […]
Friday Filosophy #2014-43
A little tardy. Please excuse me. If you do not hope, you will not find what is beyond your hopes. St. Clement of Alexandra Success is not so much what we have as it is what we are. Jim Rohn Courage is what it takes to stand up and speak; courage is […]