Socrates Says

Service Pricing Webinar – Tuesday September 25th

Too often dealerships call around to the neighboring dealers and ask for their service pricing. While it is understandable to know what the pricing is in your territory it is more important to develop a price structure that is required to attract the business and also produce the profit necessary to operate a dealership. We […]

Work Order Process Webinar – Monday September 24th

The core function within every Service Department is the work order process. Yet little attention seems to have been given to this most important function. During this webinar we will take you through the complete process from the “Service Request” up to and including the Invoicing of the finished job. The process is not complicated […]

Service Inspection Webinar – Monday September 24th

Customers, for the dealership service department, have grown used to performing service maintenance and minor repairs either themselves, or with the help of independent mechanics.  This has led them to the conclusion that repairs are easily done and that they can diagnose problems with their equipment without much help from anybody. While it is true […]

Friday Filosophy #30

Why are you trying so hard to fit in when you were born to stand out? Anon Everyone I meet is in some way my superior. William Shakespeare You got to be careful if you don’t know where you’re going, because you might not get there. Yogi Berra The time is now.

Webinar Alert

Don’t overlook this wonderful opportunity. Monday and Tuesday September 24th and 25th there will be a series of webinars for Management and Supervision and other interested people on the Service Department. Inspections and the Work Order Process on the 24th Service Pricing and the Service Organization on the 25th. Join us for this rewarding and […]

Thoughts of the Day

‘My friends, we live in the greatest nation in the history of the world. I hope you’ll join with me as we try to change it.’ — Barrack Obama ‘Life’s tough…..it’s even tougher if you’re stupid.” — John Wayne