The last time we met we talked about being in a rut. I believe it. The problem is that you do too. Shopping is not a “male” thing. I tease that we are missing a DNA strand or something. We typically know what we are looking for or what we want or need, go to […]
The last service blog listed a series of items that are required if we are to give customers the certainty they want when they work with the service department. The first of those required items is an inspection. Yes I know the customer tells us what is wrong and what they want done. And yes […]
Tuesday September 25th there will be two more outstanding webinars. Service Pricing and Service Organizaiton. Don’t miss out on these two lively comprehensive and informative webinars. Go to www.rjslee.com under the learning tab and go to webinars. Your registration will be handled right from there. The time is now.
Don’t miss the webinars tomorrow. It is not too late to register. Either through www.rjslee.com under the learning tab or directly to the AED. The time is now.
Some of you might know that my daughter has been fighting cancer since the early months of 2011 – multiple surgeries and serial sessions of chemotherapy and reconstruction and diet changes and untold emotional challenges. Now she is back to rebuilding her body and her life. Through all of this as a father you are […]
Parts Pondering v1.9
/in Parts/by learningwithoutscarsThe last time we met we talked about being in a rut. I believe it. The problem is that you do too. Shopping is not a “male” thing. I tease that we are missing a DNA strand or something. We typically know what we are looking for or what we want or need, go to […]
Service Statement v1.7
/in Service/by learningwithoutscarsThe last service blog listed a series of items that are required if we are to give customers the certainty they want when they work with the service department. The first of those required items is an inspection. Yes I know the customer tells us what is wrong and what they want done. And yes […]
Last Chance v1.0
/in Training/by learningwithoutscarsTuesday September 25th there will be two more outstanding webinars. Service Pricing and Service Organizaiton. Don’t miss out on these two lively comprehensive and informative webinars. Go to www.rjslee.com under the learning tab and go to webinars. Your registration will be handled right from there. The time is now.
Last Chance
/in Training/by learningwithoutscarsDon’t miss the webinars today on Service Management. It is can’t miss webinar day.
Shameless Promotions
/in Training/by learningwithoutscarsDon’t miss the webinars tomorrow. It is not too late to register. Either through www.rjslee.com under the learning tab or directly to the AED. The time is now.
CAS Filosophy v1.2
/in Filosophy/by learningwithoutscarsSome of you might know that my daughter has been fighting cancer since the early months of 2011 – multiple surgeries and serial sessions of chemotherapy and reconstruction and diet changes and untold emotional challenges. Now she is back to rebuilding her body and her life. Through all of this as a father you are […]