All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Management Musing v1.9
I want to talk about tomorrow today. I want to look into the future and try to make some determinations about what management and leadership will be like in 2050 or so. I know that I am setting myself up for some ridicule but there are some truths I want to explore. This started with […]
Parts Pondering v1.9
The last time we met we talked about being in a rut. I believe it. The problem is that you do too. Shopping is not a “male” thing. I tease that we are missing a DNA strand or something. We typically know what we are looking for or what we want or need, go to […]
Service Statement v1.7
The last service blog listed a series of items that are required if we are to give customers the certainty they want when they work with the service department. The first of those required items is an inspection. Yes I know the customer tells us what is wrong and what they want done. And yes […]
Last Chance
Don’t miss the webinars today on Service Management. It is can’t miss webinar day.
CAS Filosophy v1.2
Some of you might know that my daughter has been fighting cancer since the early months of 2011 – multiple surgeries and serial sessions of chemotherapy and reconstruction and diet changes and untold emotional challenges. Now she is back to rebuilding her body and her life. Through all of this as a father you are […]
WH Filosophy v1.3
It’s not about money or connections – it’s the willingness to outwork and outlearn everyone… And if it fails, you learn from what happened and do a better job next time. Mark Cuban, American businessman and basketball team owner