All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Data Mining – Statistics Revisited
One of the useful attributes of a VoIP system is the ability to choose the important elements of information about a client that you want to appear on the screen as the phone is ringing. Of significance might be the date of last contact, date of sale, type of sale, and value of sale. From […]
Data Mining – Statistics
With all the data available to us and the lack for many of us of acquiring information, we should look at the branch of Mathematics called Statistics. With statistics you are able, amongst other things, to predict events or activities. It is all based on probability theory. I won’t bore you with the details of […]
Data – The Next Skirmish
With the advent of the cloud and other forms of computing such as ASP’s we have perhaps lost sight of a huge transformation that is taking place right in front of our face. In the year 2000 about 25% of all data was digitized and in fact 2002 was the first year that there was […]
Diagnostics
Many of you already know of my requirement for an inspection prior to any work being performed on equipment needing repairs. The customer makes known to us what they have as their complaint. This reasonably standard operating procedures. They call or come in and tell us what they want done. Many of you also know […]
On Further Consideration – Europe.
It appears the markets watched… reacted…. adjusted…. and now have studied. The results continue to erode. Greece seems to be ready to leave the Eurozone and French Socialists will be disappointed when Hollande bows to the inevitable and restores austerity with a different perfume. Bernanke is on record now telling Congress to pay attention to the […]
Product Support Selling
We are considering bringing back the Product Support Selling Programs in 2013. Does anyone in the United States or Canada have an interest in these programs?