All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Customer Excellence Through Operational Excellence
Customer Excellence Through Operational Excellence Guest writer Troy Ottmer walks us through the holy grail of customer loyalty: “Customer Excellence Through Operational Excellence.” Achieving Customer Excellence is the holy grail for businesses. While everyone strives for it, the path to achieving it remains elusive for many. Why? Because they often misinterpret its meaning. Customer excellence […]
Who Plays the Most Crucial Role on Your Team?
Who Plays the Most Crucial Role on Your Team? This week, guest writer Troy Ottmer shares the elements and roles in team culture that will make or break your team in “Who Plays the Most Crucial Role on Your Team?” Another way to ask this would be “Who is the Most Important Person on your […]
Are Cybersecurity Vulnerabilities Haunting Your Dealership?
Are Cybersecurity Vulnerabilities Haunting Your Dealership? Guest writer Kevin Landers addresses one of the pitfalls of our technology – cybersecurity – here in “Are Cybersecurity Vulnerabilities Haunting Your Dealership?” Let’s delve into a topic that’s crucial for dealerships like yours – cybersecurity. While you might not have old skeletons hidden away, there’s a good […]
Behind the Scenes of 2024
Behind the Scenes of 2024 Guest writer Alex Kraft recaps the year that was in his guest blog: “Behind the Scenes of 2024.” I hate it when things slow down, but that’s the reality when Christmas and New Year’s both fall on Wednesdays. On the other side, I guess it’s a good time to reflect […]
The Importance of Email Distribution Lists for Equipment Dealers
The Importance of Email Distribution Lists for Equipment Dealers Guest writer Debbie Frakes brings digital marketing front and center in her blog post this week: “The Importance of Email Distribution Lists for Equipment Dealers.” Making the Most of Your Equipment Dealer Email Marketing For equipment dealers, maintaining a strong email marketing program is essential for […]
Amazon and the endangered future of the middle manager
Amazon and the endangered future of the middle manager Amazon and the endangered future of the middle manager, published Sun, Dec 15 20249:06 AM EST. By Trevor Laurence Jockims. Amazon CEO Andy Jassy speaks during a keynote address at AWS: Invent 2024, a conference hosted by Amazon Web Services. The Venetian Las Vegas on December 3, 2024, in Las […]