Socrates Says

The Future Is Now

The future is now In his guest blog this week, Ryszard Chciuk reflects upon his years with his service management team and considers that the future is now. Once upon a time, I and my new service management team decided to create the best after sales organization in our country. I am not going to […]

What is your PEOPLE strategy? When should it begin?

What is your PEOPLE Strategy? When should it begin? In this week’s guest blog, Don Shilling addresses your business and asks the question “what is your people strategy?” Not only that, when should it begin? What is the “definition of a expert”? . . . . . I once heard that an expert was a […]

Challenges to Leaders Are All Around Us

Challenges to Leaders are all around us. We are living in an era of great change: socially, politically, environmentally, technologically and in nearly every aspect of our lives. This presents wonderful opportunities for us while at the same time it represents threats. As a nation while we are excitedly and anxiously awaiting events and advancements […]

Strategic Planning for Key Accounts

Strategic Planning for Key Accounts Virtual Selling Tips related to Vital Selling Regimens by Don Buttrey, President of Sales Professional Training, Inc. In this week’s guest blog, Don shares with us some strategic planning for taking care of key accounts. Dealing with market potential becomes a challenge in the virtual world as well. Using data […]

Emotional Intelligence – Accelerating Team Performance

Emotional Intelligence – Accelerating Team Performance This week’s guest blog from Sonya Law covers the link between emotional intelligence, and a leader’s skill at accelerating team performance. Recently I attended an event featuring Daniel Goleman leading authority in Emotional Intelligence, who covered Team Performance. What is a LEADERS ROLE in setting goals in 2021? Give […]

Room for Improvement

Room for Improvement This week’s guest blog from Ross Atkinson covers all of the ways in which we can still find room for improvement in our processes.  In my last blog, I entertained the concept of reviewing processes. The idea was that a dealership should look at their processes on a regular basis to validate […]