Badges, Socrates, and Education Today

/in , , /by

Badges, Socrates, and Education Today

The following comes from a book called The End of College by Kevin Carey which is background information for the internet-based learning environment.

One of the struggles in the changing world of education is the recognition of alternative methods of learning. In each of the traditional Universities and Colleges and Junior Colleges there is a degree. In the vocational or technical school setting there is a “journeyman” standard applied. With the internet-based learning programs none of these are available.

In the book Carey talks about the digital world and how the evidence of learning throughout an individuals’ life will be maintained. “People will control their personal educational identities instead of leaving that crucial information in the hands of organizations acting from selfish interests. To earn a “degree” you had to accumulate credit hours. As Carey says “The creators of the credit hour didn’t mean for it to measure how much students learned. The colleges used it that way anyway.”

Robert Hutchins, of the University of Chicago wrote, “the intellectual progress of the young is determined by the time they have been in attendance, the number of hours that have sat in classes, and the proportion of what they have been told that they can repeat on examinations given by the teachers who told it to them.” Hutchins also predicted that rapid rise in the cost of college and university. He said that the schools would start competing to attract students and would build all manner of facilities that had little to do with learning. He was very outspoken about how the schools operated. He said “You pay no attention to what you teach, indeed to what you investigate. You get great men for your faculty. Their mere presence on the campus inspires, stimulates and exalts. It matters not how inarticulate their teaching or how recondite their researches, they are, as the saying goes, an education in themselves.”

Stephen Joel Trachtenberg, who for a time was the President of George Washington University. He understood something crucial about the University. He understood that “people will pay extra money for the feeling associated with the name brand.”

I want to leave off here today, because there is a lot to digest.  There’s a great deal more to come over these next weeks, as we take a close look at education and learning.

The time is NOW.

How Do You Measure Learning?

/in , /by

How Do You Measure Learning?

Over the past two months or so you have heard me talk about the end of college as we know it today. Kevin Carey goes into a lot of detail about this in his terrific book “The End of College.” He exposes the fact that Colleges and Universities have a monopoly on “the degree.” Without this monopoly there would be a significant change in the view of the value of this piece of paper: the parchment, the degree. You need that degree on your resume. It tells your prospective employer something about you. But it really doesn’t tell them much about what you know. It doesn’t really measure your learning.

The Internet is disrupting the universe of education,  just as it has most other aspects of our lives. As an example, the Khan Academy can take your children all the way from Kindergarten through graduating from High School.  It provides wonderful learning opportunities for children and young adults. There are learning avenues for professionals and university level courses. Businesses such as EdX and CorpU are disrupting this aspect of learning as well. We are involved with Learning Without Scars in this area: adult education.

The problem for on-line learning is a fundamental question: how do you measure the learning of the students? I started down this path with the book “The Six Value Medals, The essential tool for success in the 21st century,”by Edward de Bono. This is the gentleman that coined the phrase “Thinking outside of the box.” He assigns medals to knowledge and this got me thinking.

At Learning Without Scars, we are now using badges. We have four categories of badges based on the category of learning in each of our classes. We have split them into: Sales, Finance, Operations, Leadership. And we have four recognition levels for each of these learning categories: Platinum, Gold, Silver and Bronze. Then we have the badges and categories split into their respective departments: Parts, Service, Product Support Selling and Parts and Service Marketing. We struggled a bit in determining how to assign a specific value to each class. We came to the conclusion that each class would earn a badge and the accumulation of badges would be the differentiator. What we do is set a point value for each knowledge level within each category of learning for each department.

We are currently seeking input from our clients on how we should present these badges. Should they be a patch that can be put onto an employees’ uniform? Should they be put into a holder, like your name plate, with differing badges represented in a manner like a pin? Or even a pin that could be put on your collar. How should be present this? We are designing the badge to include Socrates and thinking we should use the wings to represent the discipline and department. Time will tell.

What I think will be the end game is that this could lead to a skill set requirement for each job category in the Parts and Service businesses. That could be compared to a Skill Set Inventory for each employee. Then we could be on the path to being able to provide a “meaningful” job certification with learning prerequisites. I believe that would be very helpful to the Industry.

I would have appreciated knowing what the prospective employee knew in an interview. Not just information obtained in the interview and discussion but an objective measure of the skills of the employee related to the job I was trying to fill. That is where we are trying to take the measurement of learning. That should allow us to more objectively measure the probability of success of each prospective employee. This will work particularly well when we start adapting and having remote employees, and more part time employees, this would work particularly well for people who have retired and want to keep working. After all they have a lot of knowledge.

Keep tuned in as we will continue to share information on this important area as we come to our conclusions. Please let us know how you would approach this important subject. If you would take a moment and send us an email it would be sincerely appreciated.

The Time is NOW.

Personal Responsibility – Part 3

/in , /by

Personal Responsibility – Part 3

In the last two posts, I have discussed the work of Jordan Peterson, and how it ties into education and learning.  I’ve also covered what it is to commit to learning as an adult, and the unique challenges those of use who have real-life and on-the-job experience can face when returning to a “training” program.

R. C. Sproul once said “everyone wants to leave their mark on the world.” So, what will your mark be? There is nothing more powerful than knowledge and learning. Learning is not about getting a better job, although that could happen. It is not about getting more money, and that too could be possible. It is not about power, or some other aspect of your goals and dream. It is about your ability to be able to communicate and to think and to influence. That is your power. And each individual has control of that. They can invest their time in their own development. They can pursue what is meaningful. They can take personal control of that responsibility.

 I believe deeply that everyone wants to be able to do a good job.
 Further than we can all do more than we think we can.
 Finally, though, we are all fundamentally lazy.

 

I believe that success is for everyone. Every person, every individual can be successful. It depends what the definition is of success. Your individual success starts with your honest understanding about who you are as a person.

Each of us has differing likes and dislikes. That allows each of us to have differing dreams and hopes. That means we can create our own paths through life. But the path is not clear and it is not easy. In fact, it is tough. The problem with many of us is that we have a clearer picture of all of this when it becomes too late. We learn wisdom with age and effort. I have not found a substitute for the aging aspect of it. Perhaps there will be people much smarter than I who can find that answer. It might already be too late for me at this point in my career.
As a younger person I was a swimmer. And I learned a lot about life from swimming. You never are competing against the other people in the pool with you. You are competing with yourself. That is a really important truth to learn about life. It is all in your control, it is all up to you.

So, stop hoping for things. My daughter likes to say, “hope is NOT a plan.” Stop wishing for things. It’s time to take an active role, instead of a passive one. Don’t stop dreaming or working through goals. Start acting on your hopes, your wishes and your dreams. Make them happen. Because I believe you can. Don’t put it off. Start.

The Time is NOW.

Personal Responsibility – Part 2

/in , , , /by

Personal Responsibility – Part 2

If you remember my last post, I left off with the challenges that face us when we move into the realm of teaching and learning as adults.  Open-mindedness is a critical component of the entire process, and we become more “set” in our ways with each passing year.

That brings me back to Peterson. His most recent book is “12 Rules for Life – an Antidote to Chaos.” (I strongly urge everyone to read this book) One of his rules is “Assume that the person you are listening to might know something you don’t.” If you start out in a learning situation wouldn’t it be nice if each learning had the attitude that you should pay attention because the person doing the teaching might knew things that the students did not know.

So, for adult education, which is what we are doing at learning Without Scars, we have an audience of students who already know a fair amount about subject matter we are covering. It is our job to provoke their thinking to take them to places of learning that they didn’t think they needed to go. And we measure our success with assessments through the classes and at the conclusion of each class.

We require each student to achieve an 80% mastery level before they can go on to the next class. Of course, in my opinion, they should all achieve 100% as we do not limit the number of times they can go through the class.

Which then takes me to personal responsibility.

Each of us is responsible for ourselves. We are all responsible for our position in life; our education, our personal status, our parenting, our life skills, our work skills, out interests. We are responsible for a lot of “stuff.” So, when you look in the mirror, which is a dangerous thing to do, I want you to ask a question of yourself – “am I doing the best I can?”

Now please remember, the person in the mirror is the easiest person in the world to lie to – juts don’t do it.

As Peterson puts it in one of his other rules – “Compare yourself to who you were yesterday, not to who someone else is today. And one last rule – Pursue what is meaningful (not what is expedient) Did I say it was a terrific read?

 

I will wrap up the topic of Personal Responsibility this week.

The time is NOW.

Personal Responsibility – Part One

/in , /by

Personal Responsibility

I recently discovered a fascinating individual by the name of Jordan B. Peterson. I have to admit to a little personal disappointment that I had not discovered him earlier as he has been out there roiling the pot for some years. Dr. Peterson has a PhD in Psychology which he obtained from McGill University in 1991. I have been watching and reading on him and his thinking for the past week or two.

Some things from him become incredibly clear and they pertain to learning. For instance: “Learning is Remembering.” In many ways I view teaching as a discipline in which we search for devices to assist people in remembering. We use various forms of communications – voice, gestures, body language and we use props such as books and black boards(whiteboards) for example. What we, as teachers are trying to do, is find THE device that triggers in each individual the ability to remember. And this is made incredibly more difficult by each of us being individuals with differing triggers. The teacher has to find the triggers. It is what I like to call watching for the lights to go on in people’s eyes. It’s that moment when you see they just GET IT. And I get incredibly excited when I see that look. It really turns my crank.

You get this phenomenon, in a classroom. You do not have it happen in a webinar. We are trying to inject it into our internet-based learning programs. With various devices. Primarily with questions that allow us to asses the progress in the learning and the effectiveness of our teaching. To some degree when people learn something there are “aha” moments. I know that I just couldn’t put it into words. Then you know there will be remembering from the learning.

Learning is hard work. You have to come to learning with an open mind. When dealing with adult education that is already a flawed starting point. Adults come to a class with preconceived ideas and thoughts. We cannot avoid it. In many ways, as adults we don’t feel the need to learn about something we already know or have been doing for years. We naturally question the expertise of any teachers. “Who are you that you can teach me something about a subject I have been doing for these past years?”

I invite you to reflect on these questions this week, and be sure to look up Jordan B. Peterson.  Next week, we will continue our topic of personal responsibility in our learning.

The time is now.

Resources and Reading #MondayBlogs

/in , , /by

Reading is so much more than an enjoyable pastime.

Reading can broaden the foundation we use to build our knowledge, taking our learning to the next level.

Tonight, quickly, I want to share with you all that we have resources available.

For quick bites, if you’re pressed for time, we have an entire library of articles available to you here.

If you have a little more time at hand, we also have an entire reading list of books that are we highly recommend.  That reading list can be accessed on this page.

I hope you find some ideas and thoughts that help you along the way.

The time is now.

Friday Filosophy #2015-25

/in , /by

Today, for our Friday Filosophy #2015-25 I am taking a different tack. I am going to give you a summer reading list. Reading is a wonderful activity. You can be transported to different places in the world as well as in your mind. Learning is a tremendously important activity for me. It is one of the key activities in my quest to stay current. Enjoy.

The End of College: Creating the Future of Learning and the University of Everywhere. Author: Kevin Carey. This is an eye-opening read.

“The University of Everywhere is where students of the future will go to college.  Parts of it will be familiar to anyone who’s gotten a great college education, because some aspects of human learning are eternal. But in many respects, it will be like nothing that has come before.” ~ Kevin Carey

BOLD: How to go big and create wealth and impact the world.  Authors: Peter H. Diamandis and Steven Kotler.

“The day before something is a breakthrough, it’s a crazy idea.” ~ Peter H. Diamandis

Executive Toughness: The Mental-Training program to increase your Leadership Performance.  Author: Dr. Jason Selk

“Mental toughness is the ability to focus on and execute solutions, especially in the face of adversity.” ~ Dr. Jason Selk

The time is now.

I would also direct you to our new business. Learning Without Scars is the Company we created to replace our Quest, Learning Centers, Inc. in the fall of 2014. Check it out at www.learningwithoutscars.org.  There are sixty two different learning opportunities for you to take advantage of and continue your personal growth.  The recommended summer reading is just a part of the advancement of your goals.

Roles, Responsibilities, & Expectations – Parts & Service Management

/in , , , /by

It is more than job descriptions and standards of performance

Management gurus and management theory changes like the wind. From Peter Townsend to Peter Drucker to Porras and Collins and Lencioni and many more. It is much more than a cottage Industry it is a full blown educational and consultative foundation. We have gone through multiple iterations of significant things we MUST do.

We must have job descriptions and then we have to have standards of performance for each job function. That was a starting point way back when. Then we got into vision and mission statements and other buzz words. Or how about Total Quality Movement and Continuous Quality Improvement. Now let’s not forget Six Sigma and all of us needing to become “black belts.” Oh and now we have “Lean Management.” In the midst of this we have the Balanced Scorecard and Activity Based Management. Don’t get me wrong. There are a lot of benefits to each of these various “movements.” It is not just a series of passing fads. After all I grew up with Industrial Engineering. At the AED we have the Product Support series. The Handbook. The Opportunities Handbook and the Best Practices Handbook. It is a cookie cutter solution to all of our problems that we are looking for in all of these theories and from each of these guru’s. Would that it were that simple.

But let’s take a breath here and get back to some basics. There is a terrific new book out there from the Chairman of Koch Industries, called the largest private company in the world. In it one of the subjects broached is roles, responsibilities and expectations. I think that this is an extremely important book and it contains a series of good pieces of advice to contemplate.

The roles of the individuals in the parts department and the service department and the product support sales department. What are those roles? What do the employees think those roles are? How about their responsibilities? I believe this is important. Do each of the employees have a clear understanding of that which they are expected to be doing within the company? No, not their job descriptions what is their role? Or have they got to the place that they know what the process is and they repeat it as often as is necessary. This is the curse of our American business structure. We teach you how to do the job and then expect you to do it over and over again until you get really good at it. The Asians with Kaizen have a much better approach; Do the job better each and every day. Do the employees invest their intellectual capital in improving their jobs? Or do they find out how to do the job and then just keep on keeping on? This is a symptom I find in a lot of dealerships. People are doing what they are told to do and working in the business. They are not working ON the business. Do you understand the distinction there?

I believe that the employee who is doing the job knows how to do the job better than anyone else. Particularly better than the boss. So with the arrival of summer I thought it would be good to have each of us read this book on holiday. And then to ask how we can improve our daily lives by doing our jobs more effectively, more with the customer in mind, and more with making ourselves live fulfilling lives. Don’t forget In Search of Dignity by R.C. Sproul either. He reminds us that everyone wants to feel they have made a difference in their lives.

That brings us finally to expectations. What are the expectations that the employee has for their job? What are the expectations that the company has for each employee? This is much more than job descriptions and standards of performance. It becomes almost a “what do you want to be when you grow up” question. Those of you that are still reading might think this is too soft a subject but expectations are hard things. The struggle to attract and retain talented employees is all about expectations. Keeping employees happy keeps customers happy and makes money for the owners. This is not easy stuff.

So there is your vacation reading. The Science of Success by Charles Koch of Koch Industries in Wichita, Kansas. A great read and it is full of excellent points for your consideration and implementation.

Happy reading.

The Time is NOW…

On A Personal Note

/in , /by

The Author Amongst Us

My daughter has become a writing machine. She has now published three items and is in the process of completing a sequel to her first fictional work.

On Amazon you can find the following:-

“Songs from the Road” by Caroline Slee. It is a soft cover short book of Poetry dating to her days at the University of California at Santa Barbara.

On Kindle you can find the following:-

Her fiction is a wonderfully surprising, well written page turner called “Blessings” by Caroline Slee

Her next series debuted with “The Cancer-Free Gourmet” a compilation of experiences Caroline has had to endure as she recovers from her cancer.

I am sure you will enjoy each of the offerings. Support a starting author with your time and read her books.

For those of you who have access to Amazon put her name, Caroline Slee, in the search box to find all three of the books.

The time is now.

Book of the Week #1

/in /by

This will be a new feature for us on the blog. I will be making a suggestion for yo uas to a book that I believe would be worth your while to read. After the week is done, none of the books shouldtake longer than a week then we can run comments back and forth.

The book for the coming week is one I consider to be a classic. The Goal, A Process of Ongoing Improvement. It was written by Eliyahi M. Goldratt and Jeff Cox. You can find it on our webpage at www.rjslee.com under resources, reading list, topical authors, after the books from Patrick Lencioni. You also order it directly on amazon there too.

I hope you enjoy the read and look forward to sharing comments with you bext weekend.

The time is now….