Nov 25, 2019 | Management, Parts, Personnel, Service, Training
Leaders With Skills and Knowledge – the PLP. We started our journey of assisting in employee development in the early 1990s with the management training programs we developed for the Parts and Service Teams. We created two-day classroom programs for executives,...
Nov 22, 2019 | Book of the Week, Management, Personnel, Reading List, Training
The Infinite Game – Simon Sinek Branch Operations. In most dealerships the senior management structures are similar. There is a President, perhaps a CEO, in larger dealers a COO, followed by the Departmental Executives. There are numerous customer facing...
Nov 18, 2019 | Consulting Services, Parts, Personnel, Product Support Selling, Service, Training
Focusing on the Job – the PSP program. Continuing to define and describe what we do at Learning Without Scars takes us to our position of providing a pathway for employee development at their individual job functions. Most Industry and Wholesaler Learning Programs are...
Nov 11, 2019 | #MarketingMonday, Business Services, Personnel, Training
Building Blocks – the LOD program. Last week we gave you an update on “Where Are We Now” with Learning Without Scars. This week we show you our Learning On Demand product – LOD. This is our learning structure which uses “building blocks.” Learning On Demand is a...
Nov 9, 2019 | Ed Gordon, Management, Personnel, Training, Uncategorized
“Ignoring America’s Talent Desert Won’t Solve the Problem!” Reports of talent shortages continue to proliferate: The National Association of Manufacturers reported an all-time record high of over 500,000 vacant positions (September...
Nov 4, 2019 | #MarketingMonday, Parts, Personnel, Service, Training
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