Sep 7, 2020 | #MarketingMonday, #MondayBlogs, Business Services, Personnel, Training
What Subject Specific Classes Can Do For You Moving from the role of an employee in an equipment dealership to being a consultant was an interesting transition. I started at Hewitt Equipment, the Caterpillar Dealer in Quebec, in March 1969 on a one-year contract....
Aug 31, 2020 | #MarketingMonday, Business Services, Parts, Personnel, Product Support Selling, Service, Training
Why Do We Need to Change? Robert Quinn says “One key to successful leadership is continuous personal change. Personal change is a reflection of our inner growth and empowerment.” It’s important to evolve and to adjust as we grow deeper in the knowledge of ourselves...
Nov 11, 2019 | #MarketingMonday, Business Services, Personnel, Training
Building Blocks – the LOD program. Last week we gave you an update on “Where Are We Now” with Learning Without Scars. This week we show you our Learning On Demand product – LOD. This is our learning structure which uses “building blocks.” Learning On Demand is a...
Nov 4, 2019 | #MarketingMonday, Parts, Personnel, Service, Training
https://vimeo.com/371035094
Oct 2, 2018 | #MarketingMonday, #MondayBlogs, Training
Badges and Socrates Continued: A Look at the Big Picture Last week, we took a look at the price tag attached to formal university education, and the reality of the “brand” driving the costs. Now we turn to Mark Kamlet, the Carnegie Mellon University in...
Oct 16, 2017 | #MarketingMonday, #MondayBlogs
In selling, we often look towards finding new customers and cultivating a relationship with them. But what about the customers we already have? Japan taught us the concept, and value, of “customers for life.” With proper care, via a “hugger”...
