Sometimes, a part won’t be available within your store, or your chain of stores, or from your supplier, OEM. When a backorder takes place, you can never forget to conduct an analysis of WHY this has happened.
If our customers tell us what they want, shouldn’t we give it to them?
This means providing them with parts and service beyond compare. To do that, you have to know what is going on in your inventory management.
The time is now.