I often say that life is simple, and people make it complicated.
The same is true of our processes and procedures – they can be simple, unless we make it complicated.
Let’s first review one thing I know to be true: everyone wants to do a good job. No one wakes up in the morning, excited to go to work and do a terrible job. Everyone wants to succeed and do a good job.
But one key to doing a good job, is KNOWING what we need to do. This crucial piece applies across ALL industries, it applies to our professional lives and, frankly, it applies to our personal lives as well. In order to succeed, we need to know what has to be done.
When it comes to repairs for our customers, our Work Order Process has a series of simple steps for us to use to determine what must take place in order to meet the needs of our customer base.
I hope you enjoy this small video tutorial on the beginning of the Work Order Process.
The time is now.