Standards of Performance – WS8 What does it looks like when it is right? Performance in a Service Department must maximize efficiency, quality and satisfy customers. The first step to understanding and accepting what needs to be done is to have meaningful, measureable and achievable standards. How to develop your own standards and yet […]
Shop Floor Scheduling – WS7 The customers all want predictable consistent high quality service work. But equally important to them is a completion date for the work you are doing for them. You need to be able to provide a completion date and you need to meet that date. To do that requires very […]
Flat Rating/Standard Jobs – WS6 Customers want to know how much the repair work will cost before they approve the job you will perform. We have to provide this important information. In order to do this we must manage our repairs with job codes. We must determine standard jobs and then track them everything […]
https://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.png00learningwithoutscarshttps://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.pnglearningwithoutscars2014-04-10 09:58:192014-09-02 15:32:57Flat Rating/Standard Jobs Tuesday April 15tht at Noon Pacific time
Labor Efficiency – WS5 Efficiency and quality are the two most important performance measures for supervision of a service department. How you measure labor efficiency leads you to be able to manage labor efficiency. The detailed definitions and calculations as well as tried and true methods to achieve high labor efficiency are the hallmarks […]
https://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.png00learningwithoutscarshttps://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.pnglearningwithoutscars2014-04-10 09:54:382014-09-02 15:32:57Labor Efficiency – Tuesday April 15th at 9:00 AM Pacific
Don’t miss the final four webinars for the service department for the winter/spring period. Tuesday April 15th and Wednesday April 16th at 9:00 AM and Noon Pacific time. For more information please go to www.aednet.org or www.rjslee.com. The time is now.
Standards of Performance Wednesday April 16th @ Noon Pacific
/in Service, Training/by learningwithoutscarsStandards of Performance – WS8 What does it looks like when it is right? Performance in a Service Department must maximize efficiency, quality and satisfy customers. The first step to understanding and accepting what needs to be done is to have meaningful, measureable and achievable standards. How to develop your own standards and yet […]
Shop Floor Scheduling – Wednesday April 16th @ 9:00 AM Pacific
/in Service, Training/by learningwithoutscarsShop Floor Scheduling – WS7 The customers all want predictable consistent high quality service work. But equally important to them is a completion date for the work you are doing for them. You need to be able to provide a completion date and you need to meet that date. To do that requires very […]
Flat Rating/Standard Jobs Tuesday April 15tht at Noon Pacific time
/in Service, Training/by learningwithoutscarsFlat Rating/Standard Jobs – WS6 Customers want to know how much the repair work will cost before they approve the job you will perform. We have to provide this important information. In order to do this we must manage our repairs with job codes. We must determine standard jobs and then track them everything […]
Labor Efficiency – Tuesday April 15th at 9:00 AM Pacific
/in Service, Training/by learningwithoutscarsLabor Efficiency – WS5 Efficiency and quality are the two most important performance measures for supervision of a service department. How you measure labor efficiency leads you to be able to manage labor efficiency. The detailed definitions and calculations as well as tried and true methods to achieve high labor efficiency are the hallmarks […]
Service Webinars next week
/in Service, Training/by learningwithoutscarsDon’t miss the final four webinars for the service department for the winter/spring period. Tuesday April 15th and Wednesday April 16th at 9:00 AM and Noon Pacific time. For more information please go to www.aednet.org or www.rjslee.com. The time is now.
We start in 3 hours
/in Parts, Training/by learningwithoutscarsTime is passing by quickly now. It is time for the stragglers to register for our webinars. The time is now.