Socrates Says

Parts Management Training

Don’t miss your opportunity to attend the most comprehensive management training available for parts management and supervision in the Equipment Industry. In Dallas February 17th and 18th. You can register either at www.rjslee.com under the learning tab or at www.aednet.com . I look forward to seeing you there. The time is now The “New” Quest […]

Product Support Goals for 2014

I would like to present some challenges to the Product Support professional in the readership. One: Increase the inventory of labor hours available for sale by 25% by December 31, 2014. Two: Increase the Parts Sales Revenue from CUSTOMERS by 15% in real terms. Three: Increase customer retention by 5% points for the 12 months of […]

Friday Filosophy v2014-01

Dreams are illustrations from the book your soul is writing about you. Marsha Norman A shout out to my daughter for her first e-book. Check out Twitter @Bellesmots and you can order her book via lulu.com to support a starting author. Sow an act, and you reap a habit, sow a habit, and you reap […]

2013 in review

The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog. Here’s an excerpt: A San Francisco cable car holds 60 people. This blog was viewed about 2,000 times in 2013. If it were a cable car, it would take about 33 trips to carry that many people. Click here to see the […]

WH Filosophy v1.18

Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover. Mark Twain Tomorrow is the first blank page of a 365-page […]

Out with 2013 and in with 2014

To each and every one of you I extend my best wishes for you professionally and personally for 2014. May all your expectations and dreams be realized. The time is now.