Socrates Says

Recently I read the Fundamentals of Prosperity by Roger W Babson. This is particularly interesting to me as it was written in 1920. He lists down four fundamentals Integrity Faith Industry Cooperation It is interesting through the prism of the past 90 years in that three out of the four are still serious issues today. […]

Minds are like parachutes – they only work when open. Thomas Dewar   Heaven means to be one with God. Confucius   All glory comes from daring to begin. Alexander Graham Bell

This a very interesting time isn’t it? Of course that is a Chinese Curse “may you live in interesting times.” I am not sure it is a curse. It is more than interesting this time we are in it is downright exciting. Our inventory in the service business is man hours. The more we have […]

For some time now there has been a new channel to consider for specific parts in the parts business. Let me introduce you to the Kiosk. Walk through most airports today and you will find kiosks selling electronics and items such as vitamins and other related health items. Now let’s look at our parts business. […]

It always seems impossible until it is done. Nelson Mandela   If your mind is empty it is always ready for anything. Shunryu Suzuki   There are plenty of acquaintances in the world; but very few real friends. Chinese Proverb

When the customer hangs up the phone, or walks out of your door, after placing an order, do they have a feeling that you have everything under control and will do your utmost to satisfy their needs? How do earn the loyalty of your customers? This is an interesting question to pose isn’t it? The […]