Socrates Says

Just after the Great Recession, Caterpillar decided to exit the truck engine manufacturing business in 2010. CAT had struggled to make a good Tier 4 product. Many thought CAT would buy another manufacturer. Some CAT dealers bought truck dealerships, and others started working on all trucks. Dealers asked me why CAT would exit the truck […]

Why AI-Driven Targeting of the Profitable 10% for 25%+ Revenue Growth Why Market share Growth Can be in Your Pocket Drawing from proven data-driven strategies in competitive industries, and BiltData.ai’s deep dive into over 100 million transactions across construction equipment rentals, fleet ownership, and product support—one truth stands out: success in sales is not about […]

How AI and Crypto Are Flipping the Economic Pyramid The exploitative pyramid sitting on top of every transaction is collapsing. Good riddance. For centuries, the economic model has been simple: two people want to transact, and an army of intermediaries insert themselves on top, extracting value at every step.   Want to buy a house? […]

This isn’t a hypothetical warning. Recently, one equipment dealership was hit by an impersonation scam that involved two fraudulent websites, multiple fake email accounts, and counterfeit social media pages. The attackers copied the dealership’s name and branding, set up phone numbers and emails, and then used the fake accounts to: Collect personal data from potential […]

Why Leadership, Vision, and a North Star Matter in Every Dealership A Paper by John Dowling Walk into almost any heavy equipment dealership and you’ll see it: the parts department is scrambling to fill backorders, the service department is behind on work orders, sales arechasing the next big deal, and rental is hustling to keep […]

“Natural/unnatural” and “good/bad” are orthogonal axes A Paper by Sam Matey Coste From personal conversations to news articles to regulatory standards to cultural depictions of technology, this writer has found that the world would be much better served if more people took the time to subject their thinking to a simple test: if a new […]