All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Absorption in 2024 and Beyond: The Lifeblood of Dealership Profitability
Absorption in 2024 and Beyond: The Lifeblood of Dealership Profitability Guest writer Troy Ottmer returns this week with a timely blog post for our industry: Absorption in 2024 and Beyond: The Lifeblood of Dealership Profitability. What is Absorption? In the modern dealership landscape, absorption remains a critical measure of success. Defined as the percentage of […]
Transforming Indian CE Dealerships: A Guide to Sustainable Profitability
Guest writer Sanjay Pendharkar brings a broader view of the equipment industry in this week’s blog post: Transforming Indian CE Dealerships: A Guide to Sustainable Profitability. Introduction The Indian construction equipment and material handling market stands at a crucial crossroads. With infrastructure development driving demand, the sector presents immense opportunities. However, dealers face unprecedented challenges […]
Re-Inventing Customer Service: Improving the Employee Experience in the Modern Era
This week we introduce our new guest writer, Troy Ottmer. He joins us with his blog post “Re-Inventing Customer Service: Improving the Employee Experience in the Modern Era.” Troy Ottmer began his career in 1987 as an automotive technician, with a specialization in electronics, including drivability diagnostics, anti-lock brakes and other new emerging technologies for […]
Disputed Work Orders Cause Delays in Payment and Increase Unnecessary Interest Expense
Guest writer Ron Wilson covers a crucial snowball effect we experience in our businesses in this week’s blog post: “Disputed Work Orders Cause Delays in Payment and Increase Unnecessary Interest Expense.” We are all aware of the common causes that impact the accuracy of work order reviews, closing, and the customers invoices not being paid […]
The Growing Technician Shortage in the Construction, Equipment, Gas Compression, Marine, and Mining Industries
Guest writer Jim Dettore returns to emphasize the importance of training in this week’s blog post: “The Growing Technician Shortage in the Construction, Equipment, Gas Compression, Marine, and Mining Industries.” Training Matters More Than Ever! The construction, equipment, gas compression, marine, and mining industries are all facing a critical challenge: a severe shortage of skilled […]
Cybercrime, AI, and the Equipment Dealership
Guest writer Kevin Landers returns this week to highlight the relevance of cybersecurity in “Cybercrime, AI, and the Equipment Dealership.” It sounds like the beginning of a bad film, but the reality is that the world of digital crime is continuing to develop as technology evolves. The latest and greatest evolution is AI. As AI […]