Socrates Says

In doing background work for my monthly CED column I noticed some interesting facts about Genuine Parts. Genuine Parts is the parent of NAPA the parts specialist in the automotive replacement business. From my perspective they also mirror the construction equipment marketplace. Over the past four years Genuine Parts has seen through 2008 and 2009 declines in […]

Just a short note. A good man with a world of experience is starting into the world of the blog. His blog is – growth without pain. Check it out you won’t be sorry. The time is now.

Many of you seem to appreciate the Words of Wisdom that we post. For that I say a big thank you. And a tease don’t forget they are all WOW. The time is now.

“When everything is coming your way, you’re in the wrong lane.” Steven Wright, comedian, actor

We must always remember Kipling   If you can keep your head when all around you are losing theirs and blaming it on you…… you’ll be a man my son

The Balanced Scorecard If you design your Dealership from the customer perspective you will win. In the management training we offer through Quest, Learning Centers, Inc. we offer varying levels of management development. In our Unit II classes for both Parts and Service we use the Balanced Scorecard as one of the main pillars of […]