Jun 3, 2015 | Marketing, Parts, Product Support Selling, Service, Training
It’s that time again, here at Learning Without Scars. It is time for a new post on our upcoming events and this week it is all about webinars. Next week, beginning on Monday, June 8, 2015, we are continuing our Product Support Selling and Parts & Service...
May 13, 2015 | Marketing, Parts, Service
Parts & Service Marketing – Market Segmentation Marketing is the process of identifying and satisfying customer needs. That process becomes impossible with the thousands and thousands of customers that you have in your assigned area of responsibility (AOR)....
May 12, 2015 | Marketing, Parts, Service, Training
Parts & Service Marketing – Basic Marketing Our Parts & Service Marketing series of webinars begins this Thursday, May 14, 2015, with the introductory course: Basic Marketing. Marketing is a broadly misunderstood sector of business. It is much more than...
Mar 25, 2015 | Customer Service, Marketing, Product Support Selling, Training
Our seminar on Product Support Selling – The New Frontier is coming up in Dallas, Texas on April 15 and 16, 2015. This 2 day seminar encompasses 4 elements: The fundamentals of selling The foundation of territory management Managing Customer Relationships...
Mar 19, 2015 | Marketing, Parts, Personnel, Service, Training
Our Parts & Service Marketing seminar will be taking place in Dallas, Texas on April 13-14. Back by popular demand, this course is geared towards sales personnel looking to make a difference. Material will cover: Defining Customers Market Coverage Customer Loyalty...
