Sep 1, 2020 | Parts, Personnel, Product Support Selling, Service, Training
The Foundation of Learning Too often in the hustle and bustle of our daily lives, work and family and friends, we have our head down and we are trying to get through the day without being killed. Everything is such a rush. For most of 2020, a year which we hope to get...
Aug 31, 2020 | #MarketingMonday, Business Services, Parts, Personnel, Product Support Selling, Service, Training
Why Do We Need to Change? Robert Quinn says “One key to successful leadership is continuous personal change. Personal change is a reflection of our inner growth and empowerment.” It’s important to evolve and to adjust as we grow deeper in the knowledge of ourselves...
Nov 25, 2019 | Management, Parts, Personnel, Service, Training
Leaders With Skills and Knowledge – the PLP. We started our journey of assisting in employee development in the early 1990s with the management training programs we developed for the Parts and Service Teams. We created two-day classroom programs for executives,...
Nov 18, 2019 | Consulting Services, Parts, Personnel, Product Support Selling, Service, Training
Focusing on the Job – the PSP program. Continuing to define and describe what we do at Learning Without Scars takes us to our position of providing a pathway for employee development at their individual job functions. Most Industry and Wholesaler Learning Programs are...
Nov 4, 2019 | #MarketingMonday, Parts, Personnel, Service, Training
https://vimeo.com/371035094
Apr 30, 2018 | #MondayBlogs, Business Plans, Parts, Training
The Parts Business Going Forward. Let me ask a few questions, of you, if I might: What does your future in the parts business look like? Is it a continuation of what you are doing now? Are the results you are experiencing satisfying for you personally? Is that the...
