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Introducing our Colleague John Sessums Our new guest writer John Sessums is the owner of Mechanic and Techs LLC, based in Baton Rouge, Louisiana. John’s career spans 38 years involved in equipment dealership management, and he is also an AEMP Certified Equipment Manager. As a Senior Product Support Manager and later as Wholegoods Sales Manager, […]
The Transition from an Equipment Dealership to a Technology Platform Our new guest writer Alex Kraft Started as an equipment salesperson for Flagler Construction Equipment (Volvo heavy dealer in Florida) in 2004. He worked in various positions at Flagler, ultimately serving as Chief Operating Officer from 2017 to early 2020 when Flagler was sold to […]
Quality of Communication Channel – Social Media In this blog post, guest writer Ryszard Chciuk covers the quality of our communication channel and how social media can help us with the quality of the service we provide. When writing about the quality of the communication channel, I mean the definition of service quality worked out […]
The Business Model Founder and Managing Member Ron Slee walks us through a close look at the Business Model. Let’s Revisit our Business Model With the famous “supply chain” issues that we have been experiencing for the past few years and the serious difficulty in finding, attracting, hiring and retaining talented people I believe that […]
Friday Filosophy v.01.07.2022 Alexander Graham Bell was born in Edinburgh, Scotland. His family was known for teaching people how to speak English clearly (elocution). Both his grandfather, Alexander Bell, and his father, Alexander Melville Bell, taught elocution. His father wrote often about this and is most known for his invention and writings of Visible Speech.[1] In his writings he explained […]
What’s Next? As 2021 winds down it is time for some reflection and some contemplation. What have we been able to get done in 2021 and what is next for us in 2022? There has been a lot of confusion this year, wouldn’t you say? Politically, economically, and socially. Perhaps many of us ourselves have […]
Coaching Questions to Reach High Performance Tonight’s blog post about coaching questions to reach high performance comes from our guest writer, Floyd Jerkins. A coach can only be effective if someone wants to be coached. Frankly, that’s not entirely true. Some coaches live with the myth that someone always listens when they speak. Well, that’s […]
Friday Filosophy v.12.17.2021 John Robert Wooden (October 14, 1910 – June 4, 2010 was an American basketball player and coach. Nicknamed the “Wizard of Westwood”, he won ten NCAA national championships in a 12-year period—seven in a row. Wooden was named a member of the Basketball Hall of Fame as a player (inducted in 1961) and as a coach (in 1973), […]
The 5th Element Our guest blog post, The 5th Element, has been written by a new guest to our website: Patrick Fisher. Over the past two decades Patrick Fisher has been primarily focused on distribution development of large complex agriculture and construction equipment dealerships. Patrick was the Vice President, from March 2013 – October […]
The Digital Dealership, Your Audience: Operations, Part 3 Guest writer Mets Kramer continues to explore all aspects of your audience in the digital dealership with Operations. This is Part 3 of his series. In the last blogs about The Digital Dealership, we looked at the concept of your “audience”, and how an information driven dealership […]