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With standards of performance, we dealt with what it looks like when it is right. With Best Practices we aim for performance excellence. What is it that the most successful dealers are doing to achieve excellence? This is discussed in detail in this program to allow dealers to see optional approaches to processes and systems. […]
With standards of performance, we dealt with what it looks like when it is right. With Best Practices we aim for performance excellence. What is it that the most successful dealers are doing to achieve excellence? This is discussed in detail in this program to allow dealers to see optional approaches to processes and systems. […]
With standards of performance we dealt with what it looks like when it is right. With Best Practices we aim for performance excellence. What is it that the most successful dealers are doing to achieve excellence? This is discussed in detail in this program to allow dealers to see optional approaches to processes and systems. […]
With standards of performance, we dealt with what it looks like when it is right. With Best Practices we aim for performance excellence. What is it that the most successful dealers are doing to achieve excellence? This is discussed in detail in this program to allow dealers to see optional approaches to processes and systems. […]
Guest writer Sanjay Pendharkar brings a broader view of the equipment industry in this week’s blog post: Transforming Indian CE Dealerships: A Guide to Sustainable Profitability. Introduction The Indian construction equipment and material handling market stands at a crucial crossroads. With infrastructure development driving demand, the sector presents immense opportunities. However, dealers face unprecedented challenges […]
This week we introduce our new guest writer, Troy Ottmer. He joins us with his blog post “Re-Inventing Customer Service: Improving the Employee Experience in the Modern Era.” Troy Ottmer began his career in 1987 as an automotive technician, with a specialization in electronics, including drivability diagnostics, anti-lock brakes and other new emerging technologies for […]
A Recent Podcast Deserves Some Attention Our Founder Ron Slee returns this week to direct blog readers to the Learning Without Scars podcast. You will find today’s title to be very apt: “A Recent Podcast Deserves Some Attention.” In the latest episode of our podcast, we dive deep into the transformative power of data-driven marketing […]
Nurturing the Future of Leadership: A Path Toward Collaboration and Empathy Our founder Ron Slee is back this week with a piece on leadership in today’s world, “Nurturing the Future of Leadership: A Path Toward Collaboration and Empathy.” In a world where the dynamics of the workplace are ever evolving, the traditional models of management […]
The Hidden Value of Employee Recognition Guest writer Kurt Pease tackles employee turnover in this week’s blog post, “The Hidden Value of Employee Recognition: Why a Paycheck Isn’t Enough.” High employee turnover is a major pain point for businesses. We often assume money is the main reason people leave, but a recent Gallup poll shows […]
Struggling to Find the Right Employees for Your Dealership? Guest writer John Dowling has a timely blog post this week. We are always hearing about the difficulties employers face when trying to find quality employees. Read “Struggling to Find the Right Employees for Your Dealership?” to learn more. Are Recruiting Firms a Good Investment? Well, […]