All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Simple Steps to Big Results
In our Industry, what is it that we DO? What is the action that is involved in creating employee and customer satisfaction? There are simple steps we can take to gain big results. Employee satisfaction requires knowing what to do – if an employee can measure their own job performance, there is a sense of […]
Talents and Skills
Learning Without Scars was created to fill a void in the Capital Goods Industries, specifically the light and heavy equipment space. With technical schools closing at an alarming rate the markets we serve were becoming unable to find the talents and skills they required in the operational areas of the business, parts and service specifically. […]
Finally, the Employees!
These past three weeks, I have been walking you through our “Back to the Basics” overview. We have covered the Balanced Scorecard, the Stakeholders, and now we have arrived at our final segment. Finally, we are going to take a look at the employees. Importantly, the last major step on the Back to Basics road […]
Your Stakeholders – Back to Basics
This is our second installment in our Back to Basics theme, covering the topic of your stakeholders. Last week, we began with the Balanced Scorecard and the customers. The next piece of Back to Basics is the value that we deliver to the stakeholders. When we talk about your stakeholders, who de we mean? Simply […]
Back to the Basics: Your Customers
For the last month we have been discussing change and the fact that although it is causing us anxiety it also creates opportunities for the talented, curious, ambitious and hard-working people in our businesses. Let’s get our heads out of the clouds and return to the dirt. Let’s get back to basics. What is troubling […]
Emotional Intelligence in a Changing World
How does EQ fit today? Charles Darwin was the first to identify the value of emotions as a critical element in the life. Sweaty palms for nervousness a churning stomach for anxiety and other signals. This moved to something called “social intelligence” in the 1920’s identified by F.L Thorndike. In 1990John Mayer and Peter Salovey […]