Socrates Says

Training Tidbit – for the Service Department

Service has changed. Have you? Are you staying current? YOU must maintain your skills and knowledge. That is accomplished through reading and attending learning opportunities. We have management seminars in Dallas in a few weeks. Don’t miss out. The following might provoke some more thinking on your part. I recently viewed a show on YouTube […]

Training Tidbits for the Parts Department

Here’s some food for thought and training tidbits for members of your Parts Department.  I’ve had the thought of keeping “current” on my mind lately, and so wanted to share this with you. You have the responsibility to maintain your skills and knowledge. How are you doing in that regard? Don’t miss the opportunity to […]

Friday Filosophy #2015-9

Onto Friday Filosophy 9, of 2015.   It takes less character to discover the faults of others than to tolerate them J. Petit Senn   Dream no small dreams for they have no power to move the hearts of men. Johann Wolfgang von Goethe   Winning isn’t everything, but wanting to win is. Vince Lombardi […]

Service Management Training

Our Service Management Training seminar series begins in Dallas, Texas on March 11th.  This is the introductory level to the 3 part program. Attendees will learn: The Principles of Management Introduction to Accounting and Finance for Service Personnel The Operational and Process Foundation Customer Service To bring your Service Department up to a new level […]

Parts Management Training

Our Parts Management training series begins March 9th, 2015 in Dallas, Texas.  This is a 3 course series, beginning with “What it looks like when it’s right.” This course is ideal for Parts Leads, Instore Sales Leads, Supervisors, Managers, Executives. Attendees will learn: The Principles of Management Introduction to Finance and Accounting for Parts Personnel The […]

Friday Filosophy #2015-8

It is only our 8th Friday Filosophy for 2015, and already the year is off to a busy start!  Some words of wisdom for your weekend:   Example is leadership. Albert Schweitzer   If you think you can or you think you can’t, either way you are right. Henry Ford   Action is the foundation […]