Pricing – WP4 Your price is a marketing tool but most of you don’t use it that way. How often have we heard that “your price is too high” or “I can get it down the street for less”? How well customer contact personnel respond to these and other comments about your prices is critically […]
Warehousing – WP3 That big area in your facility stuffed with parts can and should be a showcase for your dealership. A distribution center which has been designed and developed to be space effective, productive and safe is a wondrous thing. Not many equipment dealerships have such a warehouse. Do they? A warehouse stores parts, […]
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Basic Inventory Control – WP2 Have we completed the transformation of the inventory from being managed by people to being controlled by systems? This webinar will reintroduce the fundamentals of Inventory Control so that everyone can understand why we have the parts we have and don’t have the parts we don’t have. In the market […]
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Tele-selling – WP1 A new reality is approaching, by now everyone has been affected by “telemarketing”. Customers and consumers are starting to resist it. That is clear from the laws that are being presented and passed. Customers want service, they want customer service calls. As a result the rules that are set for your telemarketing […]
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Webinars are a terrific tool to transmit information to people doing the job. Our webinars last about an hour, are subject specific, allow more than one person in the room and are inexpensive at $95.00. They are the usual format. It is a GoToMeeting style with slides showing bullet points related to the topic being […]
Let’s start a New Year – 2013 Practice. How about you take a process, any process and give it a fresh review? Sit with your group and talk about the things that you do. Discuss them openly and without bias. Choose something that someone thinks might be done a little bit better. Have them take […]
Parts Pricing February 13th 12:00 Noon Pacific
/in Training/by learningwithoutscarsPricing – WP4 Your price is a marketing tool but most of you don’t use it that way. How often have we heard that “your price is too high” or “I can get it down the street for less”? How well customer contact personnel respond to these and other comments about your prices is critically […]
Warehousing February 13th 9:00 AM Pacific
/in Training/by learningwithoutscarsWarehousing – WP3 That big area in your facility stuffed with parts can and should be a showcase for your dealership. A distribution center which has been designed and developed to be space effective, productive and safe is a wondrous thing. Not many equipment dealerships have such a warehouse. Do they? A warehouse stores parts, […]
Basic Inventory Control February 12th 12:00 Noon Pacific
/in Training/by learningwithoutscarsBasic Inventory Control – WP2 Have we completed the transformation of the inventory from being managed by people to being controlled by systems? This webinar will reintroduce the fundamentals of Inventory Control so that everyone can understand why we have the parts we have and don’t have the parts we don’t have. In the market […]
TeleSelling February 12th 9:00 AM Pacific
/in Training/by learningwithoutscarsTele-selling – WP1 A new reality is approaching, by now everyone has been affected by “telemarketing”. Customers and consumers are starting to resist it. That is clear from the laws that are being presented and passed. Customers want service, they want customer service calls. As a result the rules that are set for your telemarketing […]
Training Tidbit #3
/in Training/by learningwithoutscarsWebinars are a terrific tool to transmit information to people doing the job. Our webinars last about an hour, are subject specific, allow more than one person in the room and are inexpensive at $95.00. They are the usual format. It is a GoToMeeting style with slides showing bullet points related to the topic being […]
Management Musings 2.3
/in Filosophy/by learningwithoutscarsLet’s start a New Year – 2013 Practice. How about you take a process, any process and give it a fresh review? Sit with your group and talk about the things that you do. Discuss them openly and without bias. Choose something that someone thinks might be done a little bit better. Have them take […]