The CSA – Comprehensive Skills Assessment
Our Comprehensive Skills Assessments (CSA) are job specific and specialized subject matter evaluations of the skills and knowledge of the individuals on the job today.
Comprehensive Skills Assessments (CSA) from Learning Without Scars offer a structured tool to evaluate the specific knowledge of each employee in the dealership. Following the introduction of our learning programs and the use of a class ending “Assessment” many dealerships have noticed the benefit to a clear understanding of the job-related skills and knowledge of each employee. As a result, dealers asked us to produce a product that will help them determine the specific training needs for each employee. The Comprehensive Skills Assessments (CSA) is that program.
The CSA can serve a variety of needs within a dealership.
- These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired.
- They can also be used in the annual performance review with each employee.
- They can even be used as a foundation piece of information related to the wages and salaries paid to the employees.
- Finally, and this is the genesis of the creation of the Comprehensive Skills Assessment, the assessment has been developed to be used to create a specific employee development program for each employee in the parts and service business teams.
These skills assessments are only available through our online learning platform. The following film will give you a deeper understanding of the many benefits of our CSA programs.
The Time is Now.