Socrates Says

In my last article, Learning With Scars, I wrote about the lessons that shape us — the hard-earned ones. The mistakes. The missteps. The seasons where we learned more from failure than success. Scars are proof of survival. But they’re also proof of responsibility. Because once you’ve been cut — once you’ve been humbled — […]

For heavy equipment dealers looking to generate more revenue from their marketing, sending emails consistently to customers and prospects is one of the most effective tools available. Nearly everyone in your customer base is likely to check their emails regularly, whether they are in the office, in the shop, or on a jobsite. That means […]

Inventors and executives are warning of widespread consequences that they don’t begin to understand. Published in the Wall Street Journal Feb. 12, 2026 As we have been having blogs and podcasts on the use of AI in the Capital Goods Industries, I thought it would be beneficial for you to read this excellent article. If […]

The heavy equipment industry knows how to solve mechanical problems. We know how to move dirt, build roads, manage fleets, and navigate supply chains. What we don’t always talk about – at least not with the same rigor – is the people side of the business. That’s why I launched the 6 Degrees or Less Newsletter on […]

Why Most Service Departments Don’t Have a Performance Problem They Have a Leadership Problem In 1996, I was a young corporal in the United States Marine Corps, assigned to a small task force deploying from Okinawa to South Korea. We landed in a blizzard after leaving tropical heat, and within hours were expected to run PT […]

When I was first introduced to Ron through a mutual connection, the name of his company immediately caught my attention. I found it interesting, even thought-provoking — but at the time, I didn’t fully understand the meaning behind it. It wasn’t until Ron asked me to contribute and share part of my journey that I […]