The Student: A Short History
This article was written by Michael S. Roth from The Wall Street Journal. Appeared in the May 18, 2024 print edition. Teaching teachers new tricks.
The U.S. has the world’s best universities and, it sometimes seems, the world’s worst students. This is because most universities have two business models. One is research and development in concert with the private sector, and the creation of new patents. The other is keeping young people off the streets and the unemployment rolls, and using other people’s money—parental savings, student loans—to advance programs of indoctrination inimical to most Americans.
The Student. A Short History
By Michael S. Roth
The first business attracts the cream of the world’s scientists and makes the U.S. the world’s leading innovator. The second is clotted with identity-based tokenism, political extremism, bureaucratic incompetence, intellectual imposture, and students who can’t spell. Not to mention, especially on Ivy League campuses, antisemitism. University presidents pander to the mobs, and professors link arms to defend their protégés.
Democracy requires educated citizens. Government needs competent servants. The education system produces neither in sufficient number. From your local preschool to the Harvard Kennedy School, American education is failing the public. But it was not always this way, and it doesn’t need to be.
Michael S. Roth is the president of Wesleyan University, and his book “The Student” is an instructive and idealistic apologia for the ideals of instruction, from Confucius and Socrates to the clowns and communists of current educational theory. An apologia is not an apology—as medieval students knew; an apologia is a defense or justification—but Mr. Roth’s is welcome anyway.
The means and ends of education, Mr. Roth shows, have always changed to reflect their time and place. He begins with the ancients: Confucius (“harmonious integration”), Socrates (“critical self-awareness”) and Jesus (“renewal through the acceptance of a mentor’s path”). Confucius, Socrates, and Jesus didn’t write anything down, so we must take their students’ word about their pedagogical aims.
Confucius, the son of a nobleman who had lost his social footing, lived in disordered times, and wrote in exile, like Machiavelli but with morals. Confucian educational theory inculcated private virtue (de) in the service of public benevolence (ren). The ideal student is a junzi (learned gentleman), the ideal result a “harmonious collective.”
Socrates was born in 469 B.C., about a decade after Confucius’ death. Unlike many of today’s professors, Socrates was good with his hands and was proud to defend his homeland. “His stonemason father taught his son the family trade, and Socrates fought for Athens against the Spartans in the Peloponnesian War. One student, the soldier-historian Xenophon, depicts Socrates as the practical man who teaches that eupraxia (well-being) comes from successfully completing a challenging task. Another, Plato, depicts Socrates as an ironic trickster, whose irritating questions teach that self-knowledge begins in recognizing your own ignorance.
Athens’s oligarchy executed Socrates for “corrupting the youth.”
Jesus was also executed for political reasons. He taught, Mr. Roth writes, neither Confucius’ “return to tradition” nor Socrates’ “conversational encounters,” but pursued the “transformative dimension of learning” to the highest level, total rebirth. This method creates disciples and revolutionaries, not students and bureaucrats. Socrates would have appreciated the irony, and Confucius the results, of how Christianity remade education.
Before the modern age, the ideal education was private: small groups of adepts or followers, and tutors in the homes of the wealthy. The university was born in medieval Europe to train staff for the Catholic Church. It was reborn in early modern Europe during the Protestant Reformation and the Enlightenment. As the means of education went public, its ends changed from teaching Christian dogma and training bureaucrats to reviving the Greek “spirit of critique” (” critical thinking,” as educators now call it) and socializing liberal-minded gentlemen. The proto-modern student appears late in the Renaissance. Hamlet (home from Wittenberg U.) is anguished, antagonistic, depressed, pushing thirty and entirely dependent on his parents. Shakespeare, the son of a glover, did not attend any university.
Mass democracy requires mass education, and that, gradually, opened the university to all. The early 20th-century American university was both a finishing school for idlers and a social and professional escalator for women, African Americans, and the children of immigrants. The contradictions in the student body heightened in the decades after 1945. The GI Bill and the removal of racist quotas allowed adult students to study seriously and made university admissions more meritocratic, but “corporatization” and credentialism conformity also intensified.
“The great object of Education,” Emerson wrote, should be “commensurate with the object of life.” He meant the inner life, not social life, or the pursuit of a “vulgar prosperity that retrogrades ever to barbarism.” But, like Ophelia with Hamlet, today’s American student receives mixed messages. One is the Romantic ideal of education as personal liberation; the other is the Enlightenment ideal of ordering society by reason and specialization.
Mr. Roth is alert to these complexities, but he struggles to explain what happened to student identity in the 1960s. Why did the leaders of the freest and most comfortable generation in human history become Trotskyites and Maoists? Why, when the students asserted their Kantian right to educate themselves, did their independent minds all conform to the same repressive political ideologies?
The usual parochial reasons (civil rights, the Vietnam draft, campus curfews, sex-segregated dorms) are insufficient. The rebels of 1968 lost the battle but won the war by retreating to the campus, inducting generations of students into the myth of revolution and sending them on the long march through the institutions. More than the internet, the prime site of radicalization today is the elite private university. As Mr. Roth notes, if the good student is a true believer, there is no place for Socrates’ “ironic skepticism.” A degraded Confucianism endures because the ever-expanding bureaucracy needs managers.
The university has always been a Ship of Theseus, sailing on even as all its original timbers are replaced. It has mutated into the allegorical Ship of Fools, a vessel for vanities. The crew is now cannibalizing itself, like the shipwrecked sailors in Théodore Géricault’s “The Raft of the Medusa” (1819). Salman Khan’s “Brave New Words” suggests it can be refloated on the ocean of artificial intelligence. AI, Mr. Khan believes, can combine the personalized ancient model (“the kind of tutor Aristotle was Alexander the Great”) with the impersonal modern model (“the utopian idea of offering mass public education to everyone”).
Mr. Roth asks if certification by “a teacher (or both)” is “the capitalist version of Confucian harmony,” with teaching reduced to “lessons of conformity;” students should be so lucky. As the founder of the tutoring firm Khan Academy, Mr. Khan has done more than anyone to compensate for the failings of old-school education. He is blunt about the unsustainable inadequacy of a system in which three-quarters of graduating high schoolers “lack basic proficiency in writing” and “a majority of students, even the ones who graduate from high school and then decide to go to college, do not even place into college-level math.”
The alternative ideal, advanced in this readable and cheery view of the academic apocalypse, would grant “every student on the planet” access to “an artificially intelligent personal tutor” that could debate with them, fine-tune their writing, and suggest “new ways of experiencing art and unlocking their own creativity.” It would be enough for them to learn to read and write.
As the fates of Socrates and Jesus teach us, terrible things are often done in the name of the public good.
Mr. Khan, of the Kahn Academy, recommends that students ask their AI to help “generate a first draft” of essays, but admits that the line between “help” and “cheating” is unclear. He recognizes the need for data protection and “guardrails” to avoid “bias and misinformation” but admits “uncertainty” about how these guardrails should be designed, because AI is a new frontier.
We have already crossed it. While Mr. Khan dreams of a “real, ethical, responsible tutor sitting next to your child when they do anything on the internet,” the emerging reality of this fraternal image is Big Brother, under orders from the Education Department and the American Federation of Teachers. Some teachers get flustered by directing the traffic at drop-off and pickup. They won’t have the time to micromanage the digital education of every child.
AI will take over because it is efficient, cheap, and nonunionized: Khan Academy serves more than one hundred million students a year on an annual budget of about $70 million: “equivalent to the budget of a large high school in many parts of the United States.” Mr. Khan believes that teachers won’t be thrown overboard in the name of efficiency, because teaching is an “essential profession.” But if AI will shortly “automate almost any traditional white-collar process,” why should teachers be spared?
The same goes for university students. AI, Mr. Khan writes, can be trained not to favor college applicants by “race, religion, gender, or age”—but it won’t, because that would be political anathema. AI can also detect cheating which is endemic in college papers—but that would be bad for the university business.
Though universities will fight to retain their pre-digital monopolies, the writing is on the whiteboard. Why take out a government-issued mortgage on a traditional credential for a white-collar job that no longer exists? What kind of eupraxia would students get from completing a task in which AI did the demanding work? Anyway, we don’t need more social workers, gender students and Marxist literary theorists. We need plumbers, nurses, and soldiers: people trained to do the jobs that AI cannot yet do. Socrates’ father was right: Stonemasonry is a job for life.
Mr. Green is a Journal contributor and a fellow of the Royal Historical Society.
Copyright ©2024 Dow Jones & Company, Inc. All Rights Reserved.
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A Recent Podcast Deserves Some Attention
A Recent Podcast Deserves Some Attention
Our Founder Ron Slee returns this week to direct blog readers to the Learning Without Scars podcast. You will find today’s title to be very apt: “A Recent Podcast Deserves Some Attention.”
In the latest episode of our podcast, we dive deep into the transformative power of data-driven marketing with the expert insights of Mets Kramer and Stephanie Smith.
This episode is a treasure trove of knowledge for anyone looking to unlock their business potential through actionable data insights. From understanding key performance indicators (KPIs) to the critical role of real-time data monitoring,
Mets and Stephanie provide a comprehensive guide on moving beyond basic data reports to create meaningful and automated decision-making processes.
Our conversation begins with the importance of systematically building on data. Mets and Stephanie explain how many businesses get stuck at the first step of data analytics, where they merely generate simplistic reports without deriving actionable insights. By leveraging data indicators and triggers, businesses can automate processes and enhance decision-making, leading to improved operations and customer retention.
Stephanie addresses that this approach moves beyond traditional marketing methods, underscoring the necessity of understanding and utilizing KPIs effectively. The discussion highlights that real-time data monitoring is crucial for transforming business operations and responding to changing patterns swiftly.
Improving communication within organizations through data analysis is another critical theme explored in this episode. Drawing inspiration from Patrick Lencioni’s “The Three Signs of a Miserable Job,” we discuss how clear job structures and measurable goals are vital for job satisfaction and performance. Employees often lack a clear understanding of their roles, which affects their motivation and productivity. By implementing quality systems like those in manufacturing processes, businesses can ensure continuous monitoring and high-quality outcomes at every stage. This approach promotes accountability and effective communication, turning every employee into a vital contributor to the company’s mission.
The episode also delves into the complexities of data integration in large corporations and the evolving landscape of market segmentation. Through practical examples, you can hear how interconnected systems and proactive employee engagement can lead to enhanced customer experiences and overall business success. The discussion highlights the necessity of standardized interfaces and the benefits of integrating various data systems to understand customer behaviors better and maintain a competitive edge. This approach is particularly relevant in industries like education and airlines, where data integration challenges are prevalent.
Embracing change and technology is essential for maximizing business potential, and this episode provides valuable insights on how to achieve this. We explore real-life scenarios that illustrate the importance of making both employees and customers comfortable with change. By optimizing operations through technology, businesses can enhance comfort and efficiency. Leadership plays a crucial role in understanding and addressing employee pain points, fostering a sense of value and loyalty. A caring work environment, coupled with a cultural shift towards embracing innovative technologies, can lead to higher employee retention and satisfaction.
Another significant aspect discussed in the episode is the expectations and work dynamics of Gen Z employees. Mets Kramer emphasizes that Gen Z values purposeful work and understanding how their roles contribute to broader goals. Transparent communication and the free sharing of information within organizations are vital for empowering employees and enhancing productivity. Personal anecdotes highlight the transformative power of access to information, showing how it can lead to improved performance and job satisfaction. The episode also addresses the impact of employee turnover, particularly among Gen Z, and the associated costs. Fostering proactive individuals and adapting to an information-driven mindset are crucial for retaining valuable talent and driving success.
The final segment of the episode explores innovative strategies for warehouse management and the importance of continuous learning in the ever-evolving business landscape. Comparing different warehouse setups, such as the Worth warehouse, provides new insights into efficient operations. The significance of SEO and the necessity for constant updates and understanding in this area are also discussed. Businesses are encouraged to build their knowledge of their markets and customers rather than relying on pre-packaged solutions. Embracing continuous learning and adapting to new norms are essential for staying proactive in a rapidly changing world.
In summary, this episode offers a wealth of knowledge on transforming business strategies through data-driven marketing. From improving communication and job satisfaction to embracing change and technology, the insights provided are invaluable for any business looking to enhance its operations and achieve success. Whether you’re aiming to improve employee satisfaction, foster a culture of continuous learning, or stay ahead in a tech-driven world, this episode provides the tools and strategies needed to propel your organization forward.
You can listen to this Candid Conversation Podcast at www.learningwithoutscars.com under the Resources tab.
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Practical Applications of Gen AI in Daily Tasks
Practical Applications of Gen AI in Daily Tasks
Guest writer Sara Hanks walks us through the hype from the beginning of Chat GPT into where we are with AI today in “Practical Applications of Gen AI in Daily Tasks.”
When ChatGPT was launched in November 2022 by OpenAI, there was a ton of hype surrounding large language models. Many companies envisioned the revolutionary impact AI could have on company workflows and productivity. Over the past two years, ChatGPT and other models have seen numerous updates and expansions, integrated more advanced features, and become more user-friendly. It has been incorporated into various applications, from customer support to content creation, proving its versatility and value.
There are various options available for integrating AI into your work processes. Tools like ChatGPT, Microsoft CoPilot and Google’s Gemini can be accessed directly through web interfaces. Other companies offer AI integration through APIs that can be embedded into existing software. Additionally, platforms like Microsoft Azure and Google Cloud provide comprehensive AI and machine learning services that can be tailored to specific business needs. These services often include pre-built models and tools for building custom AI solutions, making it easier for businesses of all sizes to leverage AI technology. In other words, AI is widely accessible. However, there remains a sizable portion of the workforce that has yet to adopt AI tools into their daily routines. This blog aims to share some practical applications of how I have integrated AI into my workflow.
Initiating Tasks
Ever get stuck getting started on a task? Do you find yourself wondering what to write? One of the first examples of integrating a large language model (LLM) into my daily workload is broad support for starting tasks. For instance, I use our company-approved chatbot to draft emails or documents. For example, I can input an email as part of the prompt and ask the bot to generate a reply with key information I want to convey. Of course, the output often needs revision to ensure it doesn’t sound too robotic and to trim down overly lengthy responses. It helps me create presentation outlines. By stating the audience, the purpose of the meeting, the length of the meeting and key outcome I’d like to achieve, the AI returns a structured outline as a good starting point.
Summarizing
Another use case is summarizing lengthy email chains, especially when I get pulled into a conversation late. Instead of reading the entire chain, I input the emails into the bot and ask it to summarize the key points and identify who should be included in follow-up meetings. This has saved me a significant amount of time reading and digesting email threads.
Summarizing meetings and extracting information is another significant benefit. Tools like Microsoft Teams can record meetings and generate transcripts, which can then be uploaded into the bot. I can ask for summaries, detailed breakdowns of discussions by agenda item, and action item lists, complete with timestamps. This automation reduces the time spent on notetaking and allows for more efficient follow-up on meeting actions.
Extracting Information
I also use chatbots to query lengthy documents. For example, our company’s 20-page policy document can be daunting to read in full. Instead, I input my specific question into the bot and receive a concise answer. Additionally, I can ask the bot to generate a summary report of the document’s key points, which can then be used for training purposes. Large Language Models are generally good at extracting specific details from text documents and after refining prompts can extract accurate information.
Analysis
Sentiment analysis is another area where LLMs have proven useful. Sometimes, it’s challenging to gauge the tone of an email or chat response. AI can analyze these messages to determine if they are positive or negative. Sentiment can be applied broadly with a large list of customer feedback. The AI can analyze each piece of feedback, analyze the trends, and summarize the overall results. This analysis can reveal areas for improvement based on the sentiment of the feedback, allowing for more targeted follow-up questions. It used to take a team of people weeks to review customer surveys and summarize the findings. AI can produce the same results in seconds / minutes.
Translation
Translation is another daily use case. Working in a global company, I often encounter data in various languages. AI tools help me translate this data into a common language, making it easier to read, analyze and even build additional machine learning models.
Just for Fun
In my personal life, I’ve found creative ways to integrate AI. One fun experiment was asking AI to create a four-course meal with wine pairings. Although I didn’t agree with all the suggestions, it was an enjoyable experience. Additionally, I use AI to track my nutritional intake. Instead of manually entering food items into apps like MyFitnessPal, I voice my meals into ChatGPT and receive macro breakdowns. While some results need a critical eye, it generally provides a helpful overview.
Integrating AI into both my professional and personal life has been transformative, enhancing productivity and providing innovative solutions to everyday tasks. Staring at a blank page wondering what’s next is a thing of the past. If anyone is looking to explore AI’s potential, I highly recommend starting with these practical applications.
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Population shift will soon drive trucking tidal wave, an expert says
Population shift will soon drive trucking tidal wave, an expert says
This week, we present an article by another trucking industry expert and colleague of Bob Rutherford: Jason Cannon. Jason reports here on a keynote speech given by Ken Gronbach on the shifts of industry in “Population shift will soon drive trucking tidal wave, an expert says.”
Author, demographer, and generational marketer Ken Gronbach delivered the keynote address Monday morning at the Truckload Carriers Association annual convention in Nashville.
A freight trough that has plagued trucking since emerging from the COVID-19 pandemic is temporary, and recovery will be spurred by the largest housing, construction and consuming market in U.S. history, said author, demographer and generational marketer Ken Gronbach in his delivery of the keynote address Monday morning at the Truckload Carriers Association annual convention in Nashville.
There are currently 170 million people under the age of forty in the U.S.
“This is a record for our country,” Gronbach said, adding that trucking is a business of moving stuff, and the need to move stuff “is coming your way, and you better prepare for it.”
Generation X is nine million people smaller than the Baby Boomer generation, pulling a tide of would-be workers and consumers out of the pool and helping cripple the housing market and the automotive market in the early 2000s. As those 170 million mature and participate in the economy, “what is going to happen to the United States is unprecedented,” Gronbach said.
“The bad news is, you have to change,” Gronbach added, noting that legacy business practices are unlikely to win over a consumer base that makes decisions based on three key factors: “Make my life easy. Save me some time. Don’t rip me off.”
Staring down the barrel of a hotly and, at times ugly, presidential election cycle, Gronbach said math suggests liberals will win the political wrestling matches in the immediate future simply because there are more of them by several million, adding that people generally move from liberal to conservative as they age.
“We’re losing a conservative every eight seconds,” he said, “and we’re gaining a liberal every eight seconds.”
Not only is the population base skewing younger, its racial and cultural makeup is shifting.
The generational population gap between Baby Boomers and Generation X was filled by Latinos, and Latinos are currently driving the U.S. labor force, Gronbach said, adding Caucasians are now a minority in the U.S., and the level of immigration into the U.S. is as high as it was in the early 1900s.
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How Equipment Dealers Can Leverage Email Marketing
How Equipment Dealers Can Leverage Email Marketing
Guest writer Debbie Frakes takes a detailed and instructive approach in this week’s blog, “How Equipment Dealers Can Leverage Email Marketing.”
Email marketing is a vital component of an equipment dealer’s strategy. It’s an efficient method to consistently present your brand, products, and services to customers. The advantages of email marketing include reminding clients of your offerings, encouraging purchases, and establishing yourself as the go to expert for customers and prospects.
To fully leverage the benefits of email marketing for equipment dealers, proper execution is key. We’ve compiled the most important components to include in your emails for effective equipment dealer marketing.
What Dealers Should Include in Marketing Emails
The steps listed here are a road map for you to follow.
Highlight your full range of services.
It’s crucial to highlight all your capabilities because everyone is not always in the market for new equipment. You need to highlight all the things you offer in your email campaigns. All equipment owners purchase parts, service, and rentals a lot more often than they buy a new machine.
Continuously update your email distribution list
About 20% to 30% of the email addresses on your list will go bad every year. That means that nearly a third of your contacts may not be receiving your marketing emails. To address this problem, regularly verify your contacts’ information and add new leads and new customers as they come in.
Provide a clear call to action.
Make it straightforward for recipients to take desired actions. Each email section should have a visible next step. For instance, include a scheduling option for preventive maintenance discussions or a link for more information about new equipment.
Create honest subject lines.
To maximize the benefits of email marketing, recipients must trust you. While “clickbait” subject lines have become common to boost open rates, they often lead to customer frustration. Instead, craft compelling subject lines that offer value or pique interest, but ensure they accurately reflect the email’s content.
Optimize for mobile viewing.
Ensure your emails are mobile friendly. People check emails on their phones as much as, if not more than, on desktops. Emails that don’t display well on mobile devices can harm your company’s image. Assess your emails across various browsers and devices to ensure consistent appearance.
Deliver professional and readable content.
For dealers to extract maximum value from marketing emails, they need to be easy to understand by their recipients. While your emails can be engaging and reflect your brand voice, they should appear polished with high quality images and appealing designs. Be clear and concise to demonstrate your understanding of customers’ challenges and how you can help.
Send emails consistently.
Regular communication keeps your brand top of mind for your customers. Establish a consistent email schedule that aligns with your business cycles and customers’ needs.
Personalize your messages.
Use customer data to tailor your emails. Personalized content can significantly improve engagement and conversion rates.
For expert assistance in maximizing the benefits of email marketing for equipment dealers, reach out to our partner, Winsby Inc. They will manage the entire process of email creation and distribution and demonstrate their effectiveness through measurable results. Typically, customers on their dealers’ email lists purchase two to three times more often than customers who are not receiving the emails!
Contact Winsby Today!
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The Underappreciated Foundation
The Underappreciated Foundation
Guest writer John Anderson reminds us that the only constant is change. In “The Underappreciated Foundation,” we take a look at technology and innovation, and the Dealer Management System.
In the ever-evolving landscape of technology and business systems, observing the new wave of arrivals is always fascinating. In an environment where change is the norm, numerous opportunities arise that spark excitement. Tracking market disruptors like Heave, offering on-demand equipment services, and other innovative startups, is particularly thrilling.
Understanding the Complexity of Dealerships
However, alongside these innovators, the industry also sees its share of newcomers who often lack a deep understanding of the specific nuances required. These entrants often have names crafted by marketing firms to sound like the perfect solution to any problem. Each year, someone introduces a “new and modern” Dealership Management System (DMS), promising digital dealership transformations with the latest technology stack, developed in record time. The issue is that these entrants often lack the pedigree and deep understanding required for this extremely specific business.
An equipment dealership is a nuanced enterprise. Success in this field demands more than just money and theory; it requires a profound understanding of equipment distribution, market comprehension, and decades of knowledge. The same holds true for your DMS or business management system. It is not glamorous or attention-grabbing until you fully understand its role and importance in daily operations. Even then, it remains a utilitarian and disciplined tool, essential for organizing the organization. Yet, every year, new contenders enter the market with the latest dealership management tools, hoping to entice you with short-term gratification while overlooking foundational needs.
The House Analogy: A Closer Look
Let’s use a house as an analogy. Your business system is the house, with crucial but often overlooked utilities in the basement. You need a robust accounting package capable of handling multiple product lines, branches, and international divisions, scalable to your market. It must meet specific reporting requirements for your manufacturer and stakeholders. This enterprise accounting is sophisticated, much like an electrical panel—vital but underappreciated.
Similarly, your parts inventory, sales, and control systems are like the water services in your home, deeply embedded in the foundation, providing essential information to the enterprise. A simple parts record for a stocked part includes a minimum of two hundred data elements, covering ordering formulas, weighted averaging, stocking criteria, price fluctuations, sales metrics, and more. The intricacies of remanufactured and core parts, coupled with necessary manufacturer interfaces for ordering, warranty, and programs, add to the complexity. It is far more than just a parts catalog or lookup functionality.
Why New Entrants Often Fall Short
So, what do these freshman providers bring with their “New DMS”? They offer furniture for your house, paint, decor, and some appliances. We have analytics only because we have data in the foundation. We have new ways to check in rental equipment because of the foundational equipment control and accounting systems. We boast a state-of-the-art CRM application because we have customer records dating back years, fed by all foundational systems in the DMS. When someone says they integrate, it often means they lack the skill, knowledge, or time to build it themselves and will integrate with existing systems. This approach has merit but remember that the hierarchy of systems and the foundation is critical. It’s not always plug and play.
The core applications of a DMS are sometimes seen as dinosaurs, perceived as incompatible with next-generation requirements. However, they are not outdated; they are highly sophisticated repositories essential for the entire business. They are the ultimate archive and gatekeeper, crucial for the operation of a modern equipment dealership. Try unplugging it for five days and witness the chaos it creates.
The Future of Dealership Management Systems
I once heard an industry expert predict that the DMS will become obsolete, replaced by a suite of “best of breed” applications connected in the cloud to provide comprehensive tools for running a modern dealership. I disagree. That’s like trying to build a car from various parts without considering the need for a frame and wheels. Forward-thinking is valuable, but the reality is you still need a solid foundation, whether it’s local or in the cloud.
So, next time you go down to your basement or consider your foundation, appreciate it for what it is. Remember, without it, the house above has nothing to stand on.
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Imagine a world where flatbed transportation operates with the utmost safety, compliance, and efficiency
Imagine a world where flatbed transportation operates with the utmost safety, compliance, and efficiency
Learning Without Scars is pleased to introduce our new guest writers, Dan Shipley and Dan Kinsman. Today brings their first blog post for us here at LWS, with “Imagine a world where flatbed transportation operates with the utmost safety, compliance, and efficiency.”
The Flatbed Safety & Securement Group (FSSG) envisions just that. Our mission is to revolutionize the flatbed industry by making safety the priority. We aim to support industry leaders in navigating the complex landscape of cargo securement including regulations education and best practices; while also giving drivers the tools they need to perform their jobs safely and education they need to be safe on the road while transporting a load.
Picture a team well-versed in the latest FMCSR and CVSA guidelines, working exclusively with you and your drivers, ensuring your operations meet and exceed regulatory standards. Envision thorough on-the-job training and online resources, including the FSSG ITF (Introduction to Flatbed) Handbook, covering general knowledge in the flatbed industry, best securement practices, and specialized transportation education. This would empower your team with the knowledge they need to secure and transport your loads safely and effectively.
Imagine brokers being knowledgeable about flatbed transportation, understanding the intricacies of securement, compliance, and weight management. This would lead to more efficient and safer operations, benefiting everyone involved in the logistics chain.
Additionally, picture a dedicated team that works with shippers nationwide, ensuring that transportation companies are equipped with proper securement guidelines for even the most intricate loads. This collaboration ensures that every shipment, regardless of its complexity, is handled with the utmost care and expertise. Saving everyone money.
To further our mission, we have partnered with Learning Without Scars to bring something special to the industry, enhancing our educational offerings and providing unparalleled resources to our members.
While FSSG is still in its formative stages, we are committed to becoming a leading force in flatbed safety and securement. We aim to partner with industry leaders to ensure fleets operate with the highest standards of safety, compliance, and efficiency.
Connect with us to learn more ✉️ sa***@************ty.com
Daniel Kinsman Ron Slee Learning Without Scars LLC
As we work with the “two Dan’s” we are excited to be involved in developing learning programs for the Flat-Bed Drivers and in general the Flat-Bed Industry. Our platform of sharing information helps everyone to achieve their personal and professional potential. We aim to provide tools for everyone to continue their path to being all that they can be. These two men are the type of people that this country was built on and we are proud to be working with them.
Dan Kinsman biography:
I was introduced to the transportation industry at 7 years old, when I climbed into the cab of a setback axle Freightliner FLB, and 11 years later I would climb out of a truck, eventually joining the Marine Corps. Following four years of service, I returned to the industry, thinking it would only be for a short time.
I specifically chose to pursue flatbed, as it was extremely complex and something that would physically and mentally challenge me, as the amount to consider with securing every load was a challenge I looked forward to facing. I received expert training in 2012 at TMC, had even more knowledge poured into me by Big Mike at Hunt Transportation, and then all that knowledge was put to the test at AIM Integrated, doing local LTL flatbed, where a normal load would be 20,000 pounds, require 14 chains and a handful of straps to keep it all on the trailer.
I spent a lot of time further growing my knowledge of the rules and regulations to do my job better. In 2018 I moved from that account to driving a heavy haul truck for AIM, grossing 102,000 on a light 5 axle flatbed with multiple coils, I had to become an expert at weight management and securement, coils are unforgiving, and load securement has no room for error.
In 2021 I got married, and following some encouragement from my wife, in 2022 I chose to return to OTR, going to Miller Transfer, and further growing my knowledge and skill set. Over the years, I have been fortunate to assist in designing a specialty trailer for the transport of carbon black, pull a set of C-doubles, and pull kingpin steered trailers, grossing over 350,000 pounds over my driving career.
In 2022 I was pulled onto a scale in Hubbard, OH, they asked if I would be able to help do spot training of a driver, as he had no idea what he was doing, and this scale knew I was a trainer for my employer (AIM). I walked away from that and immediately looked for anywhere on social media where there might be people that would help this driver, and I found Flatbed Safety and Securement Group. I found a group that was looking to mentor and train new drivers, something I am passionate about, as all my former students would still reach out to me at times for advice or help. My new job taught me even more, lessons I shared with others, it also exposed me to how many drivers receive little to no training to pull flatbed, and that did not sit well with me. After some discussion with the group’s founder, we started to look at possibly moving it into being a business and service for the industry, with our eventual goal being to see a day when the only times a load leaves a trailer is when it is unloaded.
One fateful call resulted in meeting Ron Slee and Learning Without Scars, and we started moving from a dream to a plan.
Dan Shipley biography:
I started my career in the trucking industry in 2015 after graduating from Roadmaster Driving School in Columbus, OH. My journey to this point has been anything but conventional. Growing up without much structure, I dropped out of school at the end of the 9th grade but earned my GED the following year. Determined to make something of myself, I enrolled in Job Corps, where I studied Homeland Security: Security & Protective Services and became certified in corrections.
However, finding a career in that field proved challenging, likely due to my educational background. After the birth of my first child, I realized that working at a gas station wouldn’t be sufficient to support my family. It was then that I decided to pursue a career in trucking. After obtaining my CDL, my life took a wonderful turn when I met my wife. I fell in love with her on the first day we met, and we’ve been together for 9 years. I quit my first trucking job to move in with her, and together, we’ve built a home and welcomed our daughter in 2017.
Throughout my trucking career, I’ve had the opportunity to explore various functions within the industry, including dry van, reefer, end dump, dump truck, tanker, frameless end dump, flatbed, step deck, and open top trailers. This diverse experience has given me a well-rounded understanding of the industry.
When I began my career in flatbed, I quickly realized there was a lack of formal training available. Concerned about safety and the potential risks on the road, I decided to take action. Two years ago, I founded the Flatbed Safety & Securement Group (FSSG) to provide accessible training resources and ensure that drivers are well-prepared to operate safely and effectively. Today, FSSG boasts a following of over 8,400 members and continues to grow each day.
The group has received numerous compliments and praises for its structure and the support it offers. FSSG is recognized by several law enforcement agencies and numerous trucking companies of various sizes. My commitment to improving industry standards and my proactive approach to problem-solving have driven me to make meaningful contributions to the field.
I am passionate about continuous learning and dedicated to making a positive impact in the industry. My core values include safety, excellence, and innovation, which I strive to uphold in all my endeavors. My vision is to continue driving change and improving safety standards, ensuring that every driver has the knowledge and resources needed to succeed.
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The Student: A Short History
The Student: A Short History
This article was written by Michael S. Roth from The Wall Street Journal. Appeared in the May 18, 2024 print edition. Teaching teachers new tricks.
The U.S. has the world’s best universities and, it sometimes seems, the world’s worst students. This is because most universities have two business models. One is research and development in concert with the private sector, and the creation of new patents. The other is keeping young people off the streets and the unemployment rolls, and using other people’s money—parental savings, student loans—to advance programs of indoctrination inimical to most Americans.
The Student. A Short History
By Michael S. Roth
The first business attracts the cream of the world’s scientists and makes the U.S. the world’s leading innovator. The second is clotted with identity-based tokenism, political extremism, bureaucratic incompetence, intellectual imposture, and students who can’t spell. Not to mention, especially on Ivy League campuses, antisemitism. University presidents pander to the mobs, and professors link arms to defend their protégés.
Democracy requires educated citizens. Government needs competent servants. The education system produces neither in sufficient number. From your local preschool to the Harvard Kennedy School, American education is failing the public. But it was not always this way, and it doesn’t need to be.
Michael S. Roth is the president of Wesleyan University, and his book “The Student” is an instructive and idealistic apologia for the ideals of instruction, from Confucius and Socrates to the clowns and communists of current educational theory. An apologia is not an apology—as medieval students knew; an apologia is a defense or justification—but Mr. Roth’s is welcome anyway.
The means and ends of education, Mr. Roth shows, have always changed to reflect their time and place. He begins with the ancients: Confucius (“harmonious integration”), Socrates (“critical self-awareness”) and Jesus (“renewal through the acceptance of a mentor’s path”). Confucius, Socrates, and Jesus didn’t write anything down, so we must take their students’ word about their pedagogical aims.
Confucius, the son of a nobleman who had lost his social footing, lived in disordered times, and wrote in exile, like Machiavelli but with morals. Confucian educational theory inculcated private virtue (de) in the service of public benevolence (ren). The ideal student is a junzi (learned gentleman), the ideal result a “harmonious collective.”
Socrates was born in 469 B.C., about a decade after Confucius’ death. Unlike many of today’s professors, Socrates was good with his hands and was proud to defend his homeland. “His stonemason father taught his son the family trade, and Socrates fought for Athens against the Spartans in the Peloponnesian War. One student, the soldier-historian Xenophon, depicts Socrates as the practical man who teaches that eupraxia (well-being) comes from successfully completing a challenging task. Another, Plato, depicts Socrates as an ironic trickster, whose irritating questions teach that self-knowledge begins in recognizing your own ignorance.
Athens’s oligarchy executed Socrates for “corrupting the youth.”
Jesus was also executed for political reasons. He taught, Mr. Roth writes, neither Confucius’ “return to tradition” nor Socrates’ “conversational encounters,” but pursued the “transformative dimension of learning” to the highest level, total rebirth. This method creates disciples and revolutionaries, not students and bureaucrats. Socrates would have appreciated the irony, and Confucius the results, of how Christianity remade education.
Before the modern age, the ideal education was private: small groups of adepts or followers, and tutors in the homes of the wealthy. The university was born in medieval Europe to train staff for the Catholic Church. It was reborn in early modern Europe during the Protestant Reformation and the Enlightenment. As the means of education went public, its ends changed from teaching Christian dogma and training bureaucrats to reviving the Greek “spirit of critique” (” critical thinking,” as educators now call it) and socializing liberal-minded gentlemen. The proto-modern student appears late in the Renaissance. Hamlet (home from Wittenberg U.) is anguished, antagonistic, depressed, pushing thirty and entirely dependent on his parents. Shakespeare, the son of a glover, did not attend any university.
Mass democracy requires mass education, and that, gradually, opened the university to all. The early 20th-century American university was both a finishing school for idlers and a social and professional escalator for women, African Americans, and the children of immigrants. The contradictions in the student body heightened in the decades after 1945. The GI Bill and the removal of racist quotas allowed adult students to study seriously and made university admissions more meritocratic, but “corporatization” and credentialism conformity also intensified.
“The great object of Education,” Emerson wrote, should be “commensurate with the object of life.” He meant the inner life, not social life, or the pursuit of a “vulgar prosperity that retrogrades ever to barbarism.” But, like Ophelia with Hamlet, today’s American student receives mixed messages. One is the Romantic ideal of education as personal liberation; the other is the Enlightenment ideal of ordering society by reason and specialization.
Mr. Roth is alert to these complexities, but he struggles to explain what happened to student identity in the 1960s. Why did the leaders of the freest and most comfortable generation in human history become Trotskyites and Maoists? Why, when the students asserted their Kantian right to educate themselves, did their independent minds all conform to the same repressive political ideologies?
The usual parochial reasons (civil rights, the Vietnam draft, campus curfews, sex-segregated dorms) are insufficient. The rebels of 1968 lost the battle but won the war by retreating to the campus, inducting generations of students into the myth of revolution and sending them on the long march through the institutions. More than the internet, the prime site of radicalization today is the elite private university. As Mr. Roth notes, if the good student is a true believer, there is no place for Socrates’ “ironic skepticism.” A degraded Confucianism endures because the ever-expanding bureaucracy needs managers.
The university has always been a Ship of Theseus, sailing on even as all its original timbers are replaced. It has mutated into the allegorical Ship of Fools, a vessel for vanities. The crew is now cannibalizing itself, like the shipwrecked sailors in Théodore Géricault’s “The Raft of the Medusa” (1819). Salman Khan’s “Brave New Words” suggests it can be refloated on the ocean of artificial intelligence. AI, Mr. Khan believes, can combine the personalized ancient model (“the kind of tutor Aristotle was Alexander the Great”) with the impersonal modern model (“the utopian idea of offering mass public education to everyone”).
Mr. Roth asks if certification by “a teacher (or both)” is “the capitalist version of Confucian harmony,” with teaching reduced to “lessons of conformity;” students should be so lucky. As the founder of the tutoring firm Khan Academy, Mr. Khan has done more than anyone to compensate for the failings of old-school education. He is blunt about the unsustainable inadequacy of a system in which three-quarters of graduating high schoolers “lack basic proficiency in writing” and “a majority of students, even the ones who graduate from high school and then decide to go to college, do not even place into college-level math.”
The alternative ideal, advanced in this readable and cheery view of the academic apocalypse, would grant “every student on the planet” access to “an artificially intelligent personal tutor” that could debate with them, fine-tune their writing, and suggest “new ways of experiencing art and unlocking their own creativity.” It would be enough for them to learn to read and write.
As the fates of Socrates and Jesus teach us, terrible things are often done in the name of the public good.
Mr. Khan, of the Kahn Academy, recommends that students ask their AI to help “generate a first draft” of essays, but admits that the line between “help” and “cheating” is unclear. He recognizes the need for data protection and “guardrails” to avoid “bias and misinformation” but admits “uncertainty” about how these guardrails should be designed, because AI is a new frontier.
We have already crossed it. While Mr. Khan dreams of a “real, ethical, responsible tutor sitting next to your child when they do anything on the internet,” the emerging reality of this fraternal image is Big Brother, under orders from the Education Department and the American Federation of Teachers. Some teachers get flustered by directing the traffic at drop-off and pickup. They won’t have the time to micromanage the digital education of every child.
AI will take over because it is efficient, cheap, and nonunionized: Khan Academy serves more than one hundred million students a year on an annual budget of about $70 million: “equivalent to the budget of a large high school in many parts of the United States.” Mr. Khan believes that teachers won’t be thrown overboard in the name of efficiency, because teaching is an “essential profession.” But if AI will shortly “automate almost any traditional white-collar process,” why should teachers be spared?
The same goes for university students. AI, Mr. Khan writes, can be trained not to favor college applicants by “race, religion, gender, or age”—but it won’t, because that would be political anathema. AI can also detect cheating which is endemic in college papers—but that would be bad for the university business.
Though universities will fight to retain their pre-digital monopolies, the writing is on the whiteboard. Why take out a government-issued mortgage on a traditional credential for a white-collar job that no longer exists? What kind of eupraxia would students get from completing a task in which AI did the demanding work? Anyway, we don’t need more social workers, gender students and Marxist literary theorists. We need plumbers, nurses, and soldiers: people trained to do the jobs that AI cannot yet do. Socrates’ father was right: Stonemasonry is a job for life.
Mr. Green is a Journal contributor and a fellow of the Royal Historical Society.
Copyright ©2024 Dow Jones & Company, Inc. All Rights Reserved.
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The role of DMN on the next great idea
The role of DMN on the next great idea
Guest writer John Anderson brings you this week’s blog post courtesy of forgetting his earbuds for a 10k run. Read on to learn more about our mind’s Default Mode Network in “The Role of DMN on the Next Great Idea.”
Blog after blog, podcast after podcast, and even during presentations, I harp on about developing new ideas. I critique software for not being innovative and bash some of the biggest players in the market for still peddling ideas I developed for them 15 years ago. You’re encouraged to think outside the box, be a disruptor, a thought leader, and deliver fresh, innovative ideas but nobody teaches you how to do that. And there are fewer people everyday who inherently think this way.
But not everyone is wired to think the same way. Some people naturally look for better solutions. I often say, give a difficult job to a lazy person, and they’ll show you the easiest way to do it. Couple that with your best plan, and you have a real winner. But that doesn’t solve the problem of actually coming up with the idea, the plan, the change, or the strategy you need.
For most people, they are task-focused. It’s like walking up to a comedian and saying, “Be funny!” There’s a lot more involved in getting there than just asking, and believe me, I do a lot of asking. Consultants are experts at asking questions and then guiding you through the solutions. I used to say a consultant will steal your watch and then charge you to tell you the time. Now, as a consultant, I still agree with the statement, but I understand its value. The challenge is you don’t have time to look at the watch. You need to learn how to foster that thought, and I’m going to share one of my secrets.
This morning, a hot Saturday morning, I went to the park and decided I was going to run a slow and purposeful 10 kilometers. At 60 years of age, that’s quite a feat before noon. I usually have my earbuds and listen to some motivating music on the way out and an enlightening podcast on the way back. Since I left quickly and quietly so as not to wake my partner, I forgot my precious earbuds. Keep in mind this little self-propelled journey takes just over an hour for me, so the sound of my footsteps was all I had.
The first 10 minutes, I went over everything I was feeling, what I wanted for breakfast, pondered the geese on the path, and listened to my breathing. Basically, I was just doing an inventory of everything around me, and before you knew it, my mind was wandering. I was replaying conversations I had earlier in the week, reframing solutions, or playing an extended game of “Would have, Should have, Could Have.” I started pondering a development project I’m going to start, a new game-changing product. I came up with a strategy I need to deploy with another small team. It was like I couldn’t stop the ideas. While my legs just pounded out on autopilot, my mind was having a great time doing all the things it didn’t have time to do when I was using it. I thought through my menu for the week, some travel stops I would like to make, and yes, I even thought about this particular article.
What is this Phenomenon and What Causes It?
When you go for a walk or run without music or podcasts, something interesting happens in your brain. Your mind enters a state known as the “default mode network” (DMN), which is active when you’re at rest and not focused on external tasks.
What is the Default Mode Network?
The DMN is a group of brain regions that light up when you’re daydreaming, recalling memories, or thinking about the future. It’s like your brain’s default setting when it’s not processing external information. The main components of the DMN include the medial prefrontal cortex (mPFC), posterior cingulate cortex (PCC), precuneus, and the angular gyrus. These areas become more active when we are internally focused, allowing us to reflect, imagine, and plan.
Benefits of Engaging the DMN
Mindful Breaks.
Use your walks or runs as a form of moving meditation. Focus on your surroundings and your thoughts. Pay attention to the rhythm of your footsteps, the sound of your breathing, and the sights and smells around you. This practice can enhance your mindfulness skills and promote a sense of presence.
Creative Thinking:
Allow these unplugged moments to become your brainstorming sessions. Many people find their best ideas come when their minds are free to wander. Try to embrace this mental freedom and let your thoughts flow naturally. You might be surprised by the creative solutions and innovative ideas that emerge during these periods of mental relaxation.
Next time you head out for a run or walk, leave the headphones behind and let your brain enter its default mode. You might be surprised by the benefits! By allowing your mind to wander, you can tap into a powerful source of creativity, reduce stress, and experience a greater sense of well-being. So, take a break from the constant noise and give your brain the space it needs to thrive.
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Reskill and Upskill Plan
Reskill and Upskill Plan
Guest writer Ron Wilson brings a blog post on lifelong learning this week with “Reskill and Upskill Plan.”
I came across a book titled “Long Life Learning” written by Michelle Weise. The title intrigued me due to my interest in and commitment to Lifelong Learning. The need for skills changes along the way and this book does an excellent job of sharing the why’s and how’s of the challenge.
Here are a few quotes from the book that will help set the importance of the rest of the article.
Developing a Personal Reskill and Upskill Plan
The bullet points above, and many other examples in the book, identifies the importance and provides direction in developing a personal reskill and upskill plan that will be critical in success of our business, and our employees.
Developing a personal reskill and upskill plan is crucial in today’s rapidly evolving professional landscape. Here are several key reasons why it is important:
Developing an Effective Plan.
Now that we have listed several reasons why Reskill and Upskill plans are important, let’s look at what a personal reskill and upskill plan may consist of:
This all sounds complicated and time consuming, but start here:
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Bob on Sales
Bob on Sales
Bob Rutherford returns for his weekly blog post with “Bob on Sales.” It may be a self-explanatory title, but readers don’t want to miss out on the rich information here.
I have a problem. Over the years I have not kept my work very well organized and just can’t push a button and find something, even with all the search functions. However, this is what I am going to use as my introduction to the Learning Without Scars followers.
Are you born to be a salesperson? Do you need to have the gift of gab? Can you be trained to be a professional salesperson? How’s your sense of humor? Can you tell a good joke without screwing it up? Can you really succeed in sales without really trying? Please share your answers in the comments section.
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Let’s Start with Sales. Selling.
I grew up in the trucking industry, the machine shop industry, and the “Hell No we Won’t Go” anti-war industry, and discovered there really is a Military-industrial Complex. Just the other day I was explaining to a business associate why military equipment cost so much. I used my real-life example as a young man who had a draft card in his wallet that listed me as 1-A and 2-S most of the time.
I attended college during the day and worked swing shift at a defense plant making aircraft fasteners. We made exploding bolts among other things. These were used to literally blow the canopy of a jet fighter when pilots decide to eject.
I was an exploding bolt inspector some of the time. Here’s what I remember to the best of my ability. We would build exploding bolts in batches of 300. For 150 bolts to pass inspection, we would blow up 150 bolts. That right there, doubles the price, right? IF ONE BOLT fails, we blow up the other 150 bolts. As far as I remember, on my watch, never ever did a bolt in the second round of testing fail. It could take manufacturing 600 bolts to get 150 good ones. What’s that cost? So, assuming pilots’ lives are worth saving and we don’t want fighter jets falling out of the sky, things can get expensive fast.
This introduction brings us to the subjects of the day and what I have been told is my unique perspective on business, selling in business, education, and the politics of logistics.
I saw a recent survey on LinkedIn that asked the questions:
“Did You Intend on Being in Sales?” or “Did You Just Fall into Sales?” I got into sales because the old axiom is true, “Nothing happens until someone sells something.” I was an Industrial Engineer and had to “sell” an appropriations committee on purchasing a package of equipment. I had heard through the grapevine that the committee thought it was their duty to shred young engineers into tiny bits and try to make them cry. So, I prepared. I insisted that I attend a trade show so I could meet potential vendors one on one. Buying and selling are different sides of the same coin. I took copious notes.
I found two kinds of salespeople at that show. Those that tried to sell me, like I was the actual buyer, and the ones I ended up doing business with, the ones that asked me the probing questions and found out that I was going to be their stand-in salesperson. I was going to sell the committee that that they would never get to address in person. The smart salespeople taught me about their product and how to sell it. Smartest tip from that tradeshow: Deal with objects in your presentation, never as an objection.
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