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Introducing Our Colleague Alex Kraft
Introducing our Colleague Alex Kraft Our new guest writer Alex Kraft Started as an equipment salesperson for Flagler Construction Equipment (Volvo heavy dealer in Florida) in 2004. He worked in various positions at Flagler, ultimately serving as Chief Operating Officer from 2017 to early 2020 when Flagler was sold to Alta Equipment Company. Alex started Heave in July 2020. […]
Quality of Communication Channel – Social Media
Quality of Communication Channel – Social Media In this blog post, guest writer Ryszard Chciuk covers the quality of our communication channel and how social media can help us with the quality of the service we provide. When writing about the quality of the communication channel, I mean the definition of service quality worked out […]
The Business Model
The Business Model Founder and Managing Member Ron Slee walks us through a close look at the Business Model. Let’s Revisit our Business Model With the famous “supply chain” issues that we have been experiencing for the past few years and the serious difficulty in finding, attracting, hiring and retaining talented people I believe that […]
What’s Next?
What’s Next? As 2021 winds down it is time for some reflection and some contemplation. What have we been able to get done in 2021 and what is next for us in 2022? There has been a lot of confusion this year, wouldn’t you say? Politically, economically, and socially. Perhaps many of us ourselves have […]
Quality of Communication Channel: Operator’s Manuals
Quality of Communication Channel: Operator’s Manuals In tonight’s post, our guest writer Ryszard Chciuk continues with his series on the quality of the communication channel with key information on Operator’s Manuals. When writing about the quality of the communication channel, I meant the definition of service quality worked out by Parasuraman, Zeithaml, and Berry in […]
Friday Filosophy v.12.10.2021
Friday Filosophy v.12.10.2021 Friday Filosophy v.12.10.2021 focuses upon Peter Ferdinand Drucker; German: November 19, 1909 – November 11, 2005) was an Austrian-American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of the modern business corporation. He was also a leader in the development of management education, he invented the […]
Learning and Teaching Have Changed Forever
Learning and Teaching Have Changed Forever For some time, the education world has been struggling to maintain itself in the face of the obvious need to make changes. Normally change is an evolution not a revolution. However, the competing interests feel very much comfortable with how things are operating. The Teachers Unions, The School Boards, […]
The Digital Dealership, Your Audience: Operations, Part 3
The Digital Dealership, Your Audience: Operations, Part 3 Guest writer Mets Kramer continues to explore all aspects of your audience in the digital dealership with Operations. This is Part 3 of his series. In the last blogs about The Digital Dealership, we looked at the concept of your “audience”, and how an information driven dealership […]
Everything Seems Obvious in Hindsight!
Everything Seems Obvious in Hindsight! Chris Kohart has over 30 years of direct management experience in the heavy construction equipment distribution industry and more than a decade in the technology sector directly supporting equipment dealers globally. Chris is Principal of C.A. Kohart & Associates, a management and marketing consulting firm dedicated to equipment dealerships, private […]