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To Whom It May Concern. We have just updated our business page and I wanted to give you a heads up. This is a “fresh” statement of where we are as a group and where we are going. I am as excited now, and as motivated today, as I have been at any previous time […]
We are resurrecting the Insight brand with a new mission. Previously we provided “Twenty Group” services to small groups of dealers, twelve in our case, who had an interest in best practice approaches for their business. We operated many groups for over a decade and appreciated the opportunity to assist in their profitable development. Each […]
Labor Efficiency – WS5 Efficiency and quality are the two most important performance measures for supervision of a service department. How you measure labor efficiency leads you to be able to manage labor efficiency. The detailed definitions and calculations as well as tried and true methods to achieve high labor efficiency are the hallmarks […]
Don’t miss out on this important webinar. Noon Pacific time on Wednesday. Standards of Performance – WP8 What does it looks like when it is right? Performance in a Parts Department must maximize productivity, manage assets and satisfy customers. The first step to understanding and accepting what needs to be done is to have meaningful, […]
Don’t miss this opportunity to learn about some of the latest and greatest practices in the Parts Business. Register now for this webinar. It takes place at 9:00 AM Pacific Best Practices – WP7 With standards of performance we dealt with what it looks like when it is right. With Best Practices we aim for […]
Basic Inventory Control – WP2 Have we completed the transformation of the inventory from being managed by people to being controlled by systems? This webinar will reintroduce the fundamentals of Inventory Control so that everyone can understand why we have the parts we have and don’t have the parts we don’t have. In the market […]
Now that 2014 is well underway I have finally settled on the theme for my work this year. Change the game….. don’t just compete. For too long too many of us have been selling price not value For too long too many of us have been continuing to do what we have always done For too […]
Don’t miss your opportunity to attend the most comprehensive management training available for parts management and supervision in the Equipment Industry. In Dallas February 17th and 18th. You can register either at www.rjslee.com under the learning tab or at www.aednet.com . I look forward to seeing you there. The time is now The “New” Quest […]
Don’t forget the webinars Tuesday and Wednesday the last opportunity for 2013 Labor Efficiency, Standard Jobs/Flat Rating, Shop Floor Scheduling, Standards of Performance. Four content filled hours of learning. Check out www.rjslee.com for more information. To register go to aednet.org. The time is now.
Don’t forget the webinars offered this coming week, the last of 2013. Instore Merchandising, Expediting and Purchasing, Best Practices, and Performance Standards. A one hour of cost effective concentrated learning opportunity. Check it out at either www.rjslee.com under the learning tab or at www.aednet.org. The time is now.