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When And Where Should You Spend Money? Guest writer Jennifer Albright addresses the money issue head-on by asking the question “When and Where Should You Spend Your Money?” As a supply chain professional, I pretty much had to buy this when I saw it on the sale table at a local museum. This topic actually […]
Are you afraid of your dealer business system? Guest writer Chris Kohart Tackles our reluctance to update the software systems we use in “Are you afraid of your dealer business system?” Dealerships invest heavily in people and the infrastructure to support the business, so why do so many dealers still utilize antiquated software solutions to […]
Staffing Guidelines Guest writer Bill Pyles brings us up to the current situation in his blog piece, “Staffing Guidelines.” After being discharged from the United States Marine Corps, Bill started a lifelong career in heavy equipment dealer product support. Starting as an apprentice technician, Bill worked his way up to the General Service Manager for a multi-state […]
Swap Stress for Serenity Founder and managing member Ron Slee writes today about the need for greater calm in our daily lives, and trying to find a way to swap stress for serenity. It has long been a goal of mine: to find serenity in my life. As time has passed and that goal of […]
Are We In a Golden Age of Information? Are we in a Golden Age of information? I have to admit that I am being spoiled almost every single day. Every day, 99% of everything I can think of for which I do not know the answer I can find the answer. It is remarkable. I […]
Friday Filosophy v.05.13.2022 Milton Friedman (July 31, 1912 – November 16, 2006) was an American economist. He believed in monetarism. Monetarism is the theory that how much money the government prints each year has a huge effect on the economy. He supports the government printing the same low rate of money each year rather than a different amount each […]
Quality of Communication Channel Part 2 Guest writer Ryszard Chciuk educates readers about service quality in his blog post on the quality of the communication channel. Quality of Communication Channel Part 2 When writing about the quality of the communication channel, I mean the definition of service quality worked out by Parasuraman, Zeithaml, and Berry […]
Friday Filosophy v.04.15.2022 Patrick James Riley (born March 20, 1945) is an American professional basketball executive and a former coach and player in the National Basketball Association (NBA). He has been the team president of the Miami Heat since 1995, and he also served as the team’s head coach from 1995 to 2003 and again from 2005 to 2008. Regarded as one […]
Embracing Automation Tonight, guest writer Jennifer Albright shares with readers the ways in which our “new normal” can bring about some positive change with embracing automation. Embracing Automation in a Post-Pandemic Dealer World: Creating a Smoother Tech Implementation Experience. As much as I think we are all tired of hearing phrases like “unprecedented times”, “pivot”, […]
Relationship Selling – How to Measure Sales Success Sales are a cornerstone in business. Guest writer Floyd Jerkins talks tonight about relationship selling, and how you can measure your sales success. Would you run your business without looking at a financial statement? Crazy right? Do you know how many customers your sales team talks to […]