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The Leader, The Change, and the Human Being
The Leader, the Change, and the Human Being Today we introduce our new guest writer, Louise Duranleau. Her introductory post tonight is on change management with “The Leader, the Change, and the Human Being.” We are pleased to present this brief bio in Louise’s own words: I was born in Quebec and raised in the […]
Positioning: Who Are You For?
Positioning: Who Are You For? Guest blogger Alex Kraft discusses positioning in today’s blog, with the important question of who you are positioning yourself for? Who is your message meant to target? Are you a partner to your customers? When you work for an established company, there are certain things that get taken for […]
The Blurry Lines of Blame: Psychological Safety in the Workplace…
The Blurry Lines of Blame: Psychological Safety in the Workplace… Guest writer Sonya Law is here to enlighten us again from the world of Human Resources with her latest blog post, “The Blurry Lines of Blame: Psychological Safety in the Workplace…” “Be the leader that you wish you had, when we become a leader, it […]
Do You Really Need PRODUCT SUPPORT PSSRs, or CSAs?
Do You Really Need Product Support PSSRs, or CSAs? Guest writer Bill Pyles shares all the ways we really do need Product Support SRs or CSAs. Most larger equipment dealerships have a robust PSSR (Product Support Sales & Service Rep), CSR (Customer Support Representative) or CSA (Customer Support Advisor) that has been in the making […]
The May Gordon Report: Hope, Jobs, Change
The May Gordon Report: Hope, Jobs, Change Guest writer Edward E. Gordon has returned with his report for the month of May: Hope, Jobs, Change. What are the major roadblocks to changing the ways the United States develops its workforce? We recently sought some answers from other workforce development leaders who also seek major improvements […]
Preparing for ERP Vendor Selection
Preparing for ERP Vendor Selection Our new guest writer Joseph Albright writes his debut post for Learning Without Scars with “Preparing for ERP Vendor Selection.” Joseph Albright has over 25 years of project management and procurement experience working with equipment manufacturing facilities and dealerships around the world in training, supporting, and implementing ERP systems in […]
A Force To Be Reckoned With
A Force To Be Reckoned With Our new guest writer Dave Gordon is currently the Executive Director of the Independent Equipment Dealers Association where he has been on board for 18 months. His experience includes more than 35 years of leadership experience in strategy, sales, marketing and financial issues, as well as distribution development for […]
Dedicate It To Rental
Dedicate It To Rental Our new guest writer, Gary Stansberry, President of The Stansberry Firm, has over 20 years mergers and acquisitions experience within the rental industry with 135 transactions totaling over $1.2 billion in transaction value. As an executive with two publicly traded strategic acquirers, Mr. Stansberry served as a buyer’s representative sourcing, evaluating, […]
Data Automation and AI Analytics
Data Automation and AI Analytics Today, we are proud to introduce a new guest writer. C. Stephen Clegg is a Managing Director at Winsby Inc. where he oversees the analytics division, Zintoro. He’s developed an AI model that shows exactly what your company’s strength and weaknesses are, based on your past three years of invoice […]