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Learning Without Scars was created to fill a void in the Capital Goods Industries, specifically the light and heavy equipment space. With technical schools closing at an alarming rate the markets we serve were becoming unable to find the talents and skills they required in the operational areas of the business, parts and service specifically. […]
Reading is so much more than an enjoyable pastime. Reading can broaden the foundation we use to build our knowledge, taking our learning to the next level. Tonight, quickly, I want to share with you all that we have resources available. For quick bites, if you’re pressed for time, we have an entire library of […]
2017 has been an eventful year for us. We have been very busy. The product offerings are filling out. We will have more individual subject specific classes (Learning On Demand – LOD) than anyone in our Industry. We introduced Job Function Specific Programs (Planned Specific Programs – PSP) this year and have ten available currently. […]
During the economic downturn, the first budget to be slashed was the training, or employee development, budget. When it’s time to tighten our belts, training is the first thing to go. But it is clear that employees need to invest in your business, just as you invest in your employees. One of the things I […]
Each month, I receive a report from Edward E. Gordon at Imperial Consulting Corporation. These reports are timely and well worth the read for those of us in the realm of business education. Lifelong learning is a key to every aspect of success. In this month’s report, which I have included below, Edward focuses upon […]
Most of what we know about Socrates we have learned from his students, especially Plato. We know he was a Greek philosopher and a teacher. From his teachings, we developed the Socratic Method: a style of teaching that involves the asking of multiple, open-ended questions of the students. It was Socrates who told us, “I […]
We are in the process of updating the business page for our consulting, and I wanted to give you a reminder. What follows is our statement of where we are as a group and where we are going. I am as excited now, and as motivated today, as I have been at any previous time […]
On Tuesday, 5/12/2015, we are presenting our two “Make It Matter” webinars. At 9:00 a.m. PST we have PTS-WE-U13: our Parts Management – Make It Matter program. At 11:00 a.m. PST we have SER-WE-U13: our Service Management – Make It Matter program. These webinars address the two most important questions we must answer in our […]
It is a wonderful day isn’t it? The 1st day of May. Summer is nearly upon us. So let’s look at some potent thoughts for today. There is little you can learn from doing nothing. Motivation is the fuel, necessary to keep the human engine running. The foundation stones for a […]
Our seminar on Product Support Selling – The New Frontier is coming up in Dallas, Texas on April 15 and 16, 2015. This 2 day seminar encompasses 4 elements: The fundamentals of selling The foundation of territory management Managing Customer Relationships Customer Service Fundamentals This program is geared towards Product Support Sales, Customer Service, Instore Sales, […]