The part you DON’T have in stock is what sets you apart from the competition. This Tuesday, December 2, 2014 at 12:00 p.m. PST, Learning Without Scars will be presenting a one hour webinar on Purchasing & Expediting for your parts business. learn about expediting with a purpose Rule #1: before going home, every part must be […]
How can we create a successful and interesting retail store in our Parts Businesses? Next week, on December 2, 2014 at 9:00 a.m. PST you can find out in a one hour webinar from Learning Without Scars. You will learn: – how our walk-in business has changed over the years – other examples of successful merchandising from […]
It is more than job descriptions and standards of performance Management gurus and management theory changes like the wind. From Peter Townsend to Peter Drucker to Porras and Collins and Lencioni and many more. It is much more than a cottage Industry it is a full blown educational and consultative foundation. We have gone through […]
I failed my way to success. Thomas Edison Kind words can be short and easy to speak, but their echoes are truly endless. Mother Theresa A great pleasure in life is doing what people say you cannot do. Walter Gagehot Don’t forget rule #6: Don’t take yourself so darned seriously The […]
A man who wants to lead the orchestra must turn his back on the crowd. Max Lucado My religion is very simple. My religion is kindness. Dalai Lama Obstacles are those frightful things you see when you take your eyes off your goal. Henry Ford The time is now…
What Drives Good Customer Service Attracting, developing, sustaining, and retaining customers is the key to profitability. In the world of customer service, we seem to be saying one thing and doing something different. We don’t walk our talk. But we are not alone as a group of service providers who are interested in what our […]
Parts Management – Purchasing & Expediting
/in Management, Parts, Training/by learningwithoutscarsThe part you DON’T have in stock is what sets you apart from the competition. This Tuesday, December 2, 2014 at 12:00 p.m. PST, Learning Without Scars will be presenting a one hour webinar on Purchasing & Expediting for your parts business. learn about expediting with a purpose Rule #1: before going home, every part must be […]
Parts Management – Instore Merchandising
/in Management, Parts, Training/by learningwithoutscarsHow can we create a successful and interesting retail store in our Parts Businesses? Next week, on December 2, 2014 at 9:00 a.m. PST you can find out in a one hour webinar from Learning Without Scars. You will learn: – how our walk-in business has changed over the years – other examples of successful merchandising from […]
Roles, Responsibilities, & Expectations – Parts & Service Management
/in Management, Parts, Reading List, Service/by learningwithoutscarsIt is more than job descriptions and standards of performance Management gurus and management theory changes like the wind. From Peter Townsend to Peter Drucker to Porras and Collins and Lencioni and many more. It is much more than a cottage Industry it is a full blown educational and consultative foundation. We have gone through […]
Friday Filosophy #2014-45
/in Filosophy/by learningwithoutscarsI failed my way to success. Thomas Edison Kind words can be short and easy to speak, but their echoes are truly endless. Mother Theresa A great pleasure in life is doing what people say you cannot do. Walter Gagehot Don’t forget rule #6: Don’t take yourself so darned seriously The […]
Friday Filosophy #2014-44
/in Filosophy/by learningwithoutscarsA man who wants to lead the orchestra must turn his back on the crowd. Max Lucado My religion is very simple. My religion is kindness. Dalai Lama Obstacles are those frightful things you see when you take your eyes off your goal. Henry Ford The time is now…
Parts Management – Customer Service
/in Consulting Services, Customer Service, Management, Parts/by learningwithoutscarsWhat Drives Good Customer Service Attracting, developing, sustaining, and retaining customers is the key to profitability. In the world of customer service, we seem to be saying one thing and doing something different. We don’t walk our talk. But we are not alone as a group of service providers who are interested in what our […]