Socrates Says

Our Parts & Service Marketing seminar will be taking place in Dallas, Texas on April 13-14. Back by popular demand, this course is geared towards sales personnel looking to make a difference. Material will cover: Defining Customers Market Coverage Customer Loyalty Measuring and Managing Success This seminar offers the fundamentals of Parts & Service Marketing […]

Friday Filosophy #2015-11 is getting us closer to being back on Fridays.   A leader is the wave pushed ahead by the ship. Leo Nikolaevich Tolstoy   He that will not reflect is a ruined man. Japanese Proverb   And for my granddaughter: Every time you have to speak, you are auditioning for leadership. James […]

We are either quite late, or very early for Friday Filosophy.  This is our 10th installment for 2015.   Failures do what is tension relieving, while winners do what is goal achieving. Dennis Waitley   Faith is reason grown courageous. Sherwood Eddy   When I let go of what I am, I become what I […]

Service has changed. Have you? Are you staying current? YOU must maintain your skills and knowledge. That is accomplished through reading and attending learning opportunities. We have management seminars in Dallas in a few weeks. Don’t miss out. The following might provoke some more thinking on your part. I recently viewed a show on YouTube […]

Here’s some food for thought and training tidbits for members of your Parts Department.  I’ve had the thought of keeping “current” on my mind lately, and so wanted to share this with you. You have the responsibility to maintain your skills and knowledge. How are you doing in that regard? Don’t miss the opportunity to […]

Onto Friday Filosophy 9, of 2015.   It takes less character to discover the faults of others than to tolerate them J. Petit Senn   Dream no small dreams for they have no power to move the hearts of men. Johann Wolfgang von Goethe   Winning isn’t everything, but wanting to win is. Vince Lombardi […]