All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Confessions of a Service Manager ~ Bill Pyles
We are introducing a new area for our blog. We are asking experienced Industry professionals to write on a subject that they think would be of interest to our followers. Today, I am introducing Bill Pyles. Bill has 40 plus years in the OEM product support arena. He worked for Caterpillar, Komatsu and John Deere […]
Friday Filosophy #2014-40
“Leadership is the capacity to translate vision into reality.” Warren G Bennis “The significance of a man is not in what he attains but in what he longs to attain.” Kahlil Gibran “Experience is the child of thought and thought is the child of action.” Benjamin Disraeli From the annals of Slee […]
Training for the Capital Goods Industry
Training has long been a problem for many businesses. Management and Leadership have conflicting views on personnel. Edward Gordon, in his book “Future Jobs,” points out the threats posed by under-skilled employees. He goes on to challenge the education providers to deliver more on their promise of providing a skilled individual. One side of the […]
Product Support Marketing: A Guide…#MarketingMonday
Let me introduce you to#MarketingMonday. With the arrival of Learning Without Scars and our embedding the blog in the www.learningwithoutscars.org web site we are kicking off a fresh series of activities. You are by now quite familiar with my Friday Filosophy. Well this is the first of our #MarketingMondays. We will post a new blog […]
Friday Filosophy #2014-39
“The key to happiness is having dreams. The key to success is making your dreams come true.” Author Unknown “This life is worth living, we can say, because it is what we make it.” William James “If we do not plant knowledge when young, it will give us no shade when we are […]
Parts Operations Webinars
October 28th and October 29th Don’t miss any of the four webinars being offered on Parts Operations. TeleSelling: learn how to grow your parts business. From market segmentation to using the phone as a customer service tool, this webinar has it all. Basic Inventory Control: the more we know about managing the parts inventory assets, […]