Socrates Says

Basic Inventory Control February 12th 12:00 Noon Pacific

Basic Inventory Control – WP2 Have we completed the transformation of the inventory from being managed by people to being controlled by systems? This webinar will reintroduce the fundamentals of Inventory Control so that everyone can understand why we have the parts we have and don’t have the parts we don’t have. In the market […]

TeleSelling February 12th 9:00 AM Pacific

Tele-selling – WP1 A new reality is approaching, by now everyone has been affected by “telemarketing”. Customers and consumers are starting to resist it. That is clear from the laws that are being presented and passed.  Customers want service, they want customer service calls.  As a result the rules that are set for your telemarketing […]

Training Tidbit #3

Webinars are a terrific tool to transmit information to people doing the job. Our webinars last about an hour, are subject specific, allow more than one person in the room and are inexpensive at $95.00. They are the usual format. It is a GoToMeeting style with slides showing bullet points related to the topic being […]

Management Musings 2.3

Let’s start a New Year – 2013 Practice. How about you take a process, any process and give it a fresh review? Sit with your group and talk about the things that you do. Discuss them openly and without bias. Choose something that someone thinks might be done a little bit better. Have them take […]

Friday Filosophy 2013-01

Success usually comes to those who are too busy to be looking for it. Henry David Thoreau Dreams are the touchstone of our character Henry David Thoreau All men who have achieved great things have been great dreamers Orison Swett Marsden The time is now…..

Management Musings 2.2

There continues to be more research suggesting that incentives don’t work. This should lead us to reexamine our commission programs shouldn’t it? Barney Frank, that once famous or infamous (your call) congressman, spoke at the Annual Awards dinner of the trade newspaper “American Banker” in 2004. He began his talk with a question “At the […]