Don’t forget. Dont’ miss this opportunity. Two webinars on Service Management Monday Two webinars on Service Managment Tuesday You can register at www.rjslee.com under the Learning tab. I look forward to having you with us.
VoIP – voice over internet protocol. What a name. Well what it does is quite remarkable. This is where your computer drives your phone system. A call comes into your Company and the computer directs the call to the appropriate extension while at the same time it paints your computer screen with the pertinent information […]
Well here we are – the first weekend in March. The leap February got things all cross ways – a friend of mine had his birthday on Wednesday – he is now 17. Now wouldn’t that be amazing? I can’t say that I would want to go back to seventeen again. Once was enough. Well […]
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Friends are angels who lift our feet when our own wings have trouble remembering how to fly. It is not what happens to you but how you respond to what happens to you No one has ever made himself great by showing how small someone else is.
This is a most interesting time, isn’t it? I listened to Jimmy Rogers on CNBC the other night. He was pointing out there is an election this year in the United States, there is one in France. Germany has an election next year. In fact there are 40 governments that will face elections this year. […]
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A number of years ago, 2005 to be precise, Ken Blanchard and Barbara Glanz published a short book called “Johnny the Bagger.” It is based on a story than Ms. Glanz used in her talks. Her signature, for her customer service talks, was a room surrounded on all sides by colorful posters. She told stories about […]
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Webinars
/in Consulting Services, Personnel, Service/by learningwithoutscarsDon’t forget. Dont’ miss this opportunity. Two webinars on Service Management Monday Two webinars on Service Managment Tuesday You can register at www.rjslee.com under the Learning tab. I look forward to having you with us.
A Customer Service Tool
/in Business Services, Consulting Services, Customer Service, Parts, Personnel, Product Support Selling, Service/by learningwithoutscarsVoIP – voice over internet protocol. What a name. Well what it does is quite remarkable. This is where your computer drives your phone system. A call comes into your Company and the computer directs the call to the appropriate extension while at the same time it paints your computer screen with the pertinent information […]
The 1st Weekend in March
/in Uncategorized/by learningwithoutscarsWell here we are – the first weekend in March. The leap February got things all cross ways – a friend of mine had his birthday on Wednesday – he is now 17. Now wouldn’t that be amazing? I can’t say that I would want to go back to seventeen again. Once was enough. Well […]
Friday Filosophy
/in Personnel/by learningwithoutscarsFriends are angels who lift our feet when our own wings have trouble remembering how to fly. It is not what happens to you but how you respond to what happens to you No one has ever made himself great by showing how small someone else is.
Facts are awfully stubborn things
/in Business Services, Consulting Services, Marketing, Parts, Product Support Selling, Service, Simulation Modelling, Twenty Groups/by learningwithoutscarsThis is a most interesting time, isn’t it? I listened to Jimmy Rogers on CNBC the other night. He was pointing out there is an election this year in the United States, there is one in France. Germany has an election next year. In fact there are 40 governments that will face elections this year. […]
You CAN make a difference
/in Business Services, Consulting Services, Customer Service, Personnel/by learningwithoutscarsA number of years ago, 2005 to be precise, Ken Blanchard and Barbara Glanz published a short book called “Johnny the Bagger.” It is based on a story than Ms. Glanz used in her talks. Her signature, for her customer service talks, was a room surrounded on all sides by colorful posters. She told stories about […]