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Maximizing Profits Through Spend Management Tonight, we are pleased to introduce our readers to our new guest writer, Jennifer Albright. In her first post, Jennifer educates readers on maximizing profits through spend management. But first, allow us to introduce Jennifer Albright in her own words: My start in Procurement began unexpectedly with a temporary position, […]
3 Reasons Your Business is Not Profitable – Part 2 In Part 2 of his blog series, guest writer Bruce Baker continues to break down the 3 reasons your business is not profitable, and what to do about it. REASON #2: Not Understanding the Flow of Money It’s reportedly unhealthy for people not to breathe in […]
3 Reasons Your Business is Not Profitable – Part 1 In this first of a two-part series of guest blogs, Bruce Baker shares with us 3 reasons your business is not profitable. The real truth is that there is NO REASON why you should be working so hard and seeing little return from all your […]
Magic words: increase profits. Service Management is a very simple term to cover the many variables it contains: planning, organization, customer retention, job descriptions, praise, criticism, time management, personnel management. I could go on with this list, as the Service Management includes so much within the Dealership. With so many moving parts, how can you […]
Warranty as a Cost Center? Guest writer Chris Kohart takes a look at the warranty department in “Warranty as a Cost Center?” Many equipment dealers view warranties as a goodwill cost center; why don’t we view this highly visible service we provide as not only a goodwill builder but also as a source of revenue […]
Types of Purchases: Understand What Your Customers Are Buying Guest writers Debbie Frakes and Steve Clegg take a look at customer behavior in this week’s blog post, “Types of Purchases: Understand What Your Customers Are Buying.” To market your business effectively, it’s important to understand which products and services your customers buy most often and […]
How to Avoid Losing At-Risk Customers Guest writer Debbie Frakes returns with practical, step-by-step guidance in “How to Avoid Losing At-Risk Customers.” How to Avoid Losing at Risk Customers: Recognize the Warning Signs At-risk customers are the ones that you are in danger of losing to the competition. These are current customers who start purchasing […]