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Good, Better, Best Rebuild Options Guest writer Ron Wilson tackles the gold standard of componentry in this week’s blog post: “Good, Better, Best Rebuild Options.” Over the years working in the service areas of a dealership (regardless of the brand) we have most likely heard the customer say the dealership “gold plates” the component rebuild. […]
Artificial Intelligence – AI and Learning Without Scars At Learning Without Scars, we are usually ahead of the curve when it comes to technology. Our curriculum designer, Caroline Slee-Poulos, likes to joke that we were on Zoom before it was “cool.” When it comes to AI, the situation is the same. Ron Slee is giving […]
Zintoro’s Foundation Guest writer Steve Clegg details “Zintoro’s Foundation” and how AI can be a valuable tool for business analysis. This kicks off a focus on AI for his next blog posts. An equipment dealer’s business is driven by Each Customer’s Transactions, Expectations & Experience. The result of these interactions is responsible for the dealer’s […]
Managing the New Machine Sales Pre-Delivery Inspection Process. This week is all about logistics, with guest writer Ron Wilson writing about “Managing the New Machine Sales Pre-Delivery Inspection Process.” While my wife and I were sitting in a car dealership and listening to the salesperson explain there is a delay in completing the pre-delivery inspection, […]
SmartEquip Sets its Sights on New Markets This week we present an interview by Jenny Lescohier. She spent some time with Alex Schuessler to give this report: “SmartEquip Sets Its Sights on New Markets.” Part of Ritchie Bros’ umbrella of companies, SmartEquip looks to expand its equipment lifecycle support and parts procurement platform across the […]
Nurturing the Future of Leadership: A Path Toward Collaboration and Empathy Our founder Ron Slee is back this week with a piece on leadership in today’s world, “Nurturing the Future of Leadership: A Path Toward Collaboration and Empathy.” In a world where the dynamics of the workplace are ever evolving, the traditional models of management […]
What Would You Have Done? Guest writer Tom Barry is back this week to ask us to consider how we will approach our market and our leads in “What Would You Have Done?” “Build a better mousetrap and the world will beat a path to your door.” – Ralph Waldo Emerson However, it is a […]
Our Virtual Garage The second installment of information this week comes from our Founder, Ron Slee. Please read on to learn about “Our Virtual Garage.” The image of the virtual garage brings to mind the humble beginnings that have started an individual journey. It is through relationships that this journey is carried through to success. […]