With the advent of the cloud and other forms of computing such as ASP’s we have perhaps lost sight of a huge transformation that is taking place right in front of our face.
In the year 2000 about 25% of all data was digitized and in fact 2002 was the first year that there was more digital storage than paper storage. let that sink in for a minute. That is a monumental statement.
By 2007 all digital forms, DVD’s and CD’s, memory cards and other digital devices accounted for 94% of the data storage capacity around the globe (these facts from Forbes) The total amount of data storage in 2012 will come to – are you ready for it – 2.7 zettabytes. That is 2.7 followed by 21 zeros. Isn’t that ridiculous?
For years I used to struggle with people talking about reports coming out of the old fashioned batch type computers. I argued that it was data coming out not information in the voluminous reports. I still take the same position on most information that is reported to people. It isn’t information it is data.
With the HUGE amount of digital data on the planet it is time we started to provide information. The people that need information on which to make decisions are weighed down by masses of data. This is a new skirmish that systems providers will have to start dealing with as we go forward. The time is now…
Do No Harm
In operating your business the goals are always to provide a product or service that your customer can trust and rely on. That your offerings are supported by qualified talented trained employees who care about your customers. So in this difficult business climate do your best, do what is right but make sure you know what you are doing. Do no harm. The time is now.
Gary Hamel
You have to get and read carefully the latest book from Gary Hamel. What Matters Now. It is terrific. The time is now..
Mother’s Day
Celebrate with your Mother and Grand Mother and Great Grand Mother and cherish your time with them. The time is now..
Second Weekend in May
Enjoy I will. The sun and the beach in Hawaii. The greatest tonic on the planet. Refresh and enjoy. The time is now.
Friday Filosophy #11
We either make ourselves miserable, or we make ourselves happy. The amount of work is the same.
Carlos Castanada
Never let the fear of striking out get in your way.
Babe Ruth
The smallest deed is better than the greatest intention.
John Burroughs
Blog Navigation
Just a short note to those of you reading the blog. If you click on the category index on the right or the categories at the end of the blog you will receive back all blogs written on that category. Just scroll down through them. I didn’t know how many of you knew that it is tied together that way. The time is now…
Data Mining – the last time we spoke
One of the advantages you have is your data and your information. It is a shame not to use it. With a good VoIP and good data one of the first things I would show on the screen, as the phone rings, is the purchase history of the customer. What is the business volume this year, this year to date, last year, last year to date, transaction size this year, transaction size last year, number of contacts by you to the customer, number of contacts from the customer to you. Date of last sales transaction by category and date of last contact with you. Do you think you could do something if you had that type of information each and every time that either the customer called you or you called the customer? The time is now…
Data Mining – Statistics Revisited
One of the useful attributes of a VoIP system is the ability to choose the important elements of information about a client that you want to appear on the screen as the phone is ringing. Of significance might be the date of last contact, date of sale, type of sale, and value of sale. From the probability discussion yesterday this will help you determine when the next sales transaction should take place. It might help how you approach the discussion. The time is now..
Data Mining – Statistics
With all the data available to us and the lack for many of us of acquiring information, we should look at the branch of Mathematics called Statistics. With statistics you are able, amongst other things, to predict events or activities. It is all based on probability theory. I won’t bore you with the details of probability theory other than to say that the closer together the last two similar transaction or similar activities are the higher the probability that there will be a repeat transaction or activity in the future. And also the further apart the last two similar transactions or similar activities are the lower the probability that there will be a repeat transaction or activity in the future. This is the foundation of most inventory management system theory.
What I look forward to is the ability to do probabilistic planning for sales transactions. For instance, it is a truth that the larger the dollar value of the last transaction the higher the probability for a future sale and the lower the dollar value the lower the probability. This should help us in any number of ways. Sales call management and scheduling for instance. There are starting to be tools available to us that allows this type of data mining to determine the probabilities and start us on the path of “planning” activities in the business. This is very exciting to me as it opens a series of doors that will allow us to control our businesses better. In the end that means better customer service which means higher sales and profits. The time is now…
Data – The Next Skirmish
With the advent of the cloud and other forms of computing such as ASP’s we have perhaps lost sight of a huge transformation that is taking place right in front of our face.
In the year 2000 about 25% of all data was digitized and in fact 2002 was the first year that there was more digital storage than paper storage. let that sink in for a minute. That is a monumental statement.
By 2007 all digital forms, DVD’s and CD’s, memory cards and other digital devices accounted for 94% of the data storage capacity around the globe (these facts from Forbes) The total amount of data storage in 2012 will come to – are you ready for it – 2.7 zettabytes. That is 2.7 followed by 21 zeros. Isn’t that ridiculous?
For years I used to struggle with people talking about reports coming out of the old fashioned batch type computers. I argued that it was data coming out not information in the voluminous reports. I still take the same position on most information that is reported to people. It isn’t information it is data.
With the HUGE amount of digital data on the planet it is time we started to provide information. The people that need information on which to make decisions are weighed down by masses of data. This is a new skirmish that systems providers will have to start dealing with as we go forward. The time is now…