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31

The Future Work Place

The Future Work Place The Future Work Place – What Will it Look Like? The Pandemic has had a devastating impact on life around the world. Many of us have lost close friends, co-workers, associates and family members. It has been very personal. On top of that many of us have had either short term […]

32

Are Bricks and Mortar Going to Survive the Internet Era?

Are Bricks and Mortar going to Survive the Internet Era?   During the past fifty years, most of my work life in this Industry, one of the most significant ‘barriers to entry” in the equipment industry, and in fact, capital goods industries has been the ownership and control of proprietary information. For instance, where to […]

33

That Was the Year That Was

That Was the Year That Was There was a television program, I think it was back in the 1970’s or 80’s, called That Was The Week That Was. It was a British show that in Canada had the titled shortened to TW3. Being a British Show, it took the typical British tongue in cheek view […]

34

Sameness, Differentiation and Distinction

Sameness, Differentiation, and Distinction Scott McKain’s recent book “Create Distinction” got and has kept my attention. He puts forward an interesting question. “What do you do when great isn’t good enough to grow your business? As time has passed and markets matured, supply chains have become full of people doing much the same thing. There […]

35

Return It Now!

Return It Now! Steve received a degree in Electrical Engineering and then served in the US Navy. He started with Komatsu America 1978. For the next twelve years Steve worked through various equipment sales positions before becoming the Vice President of Parts, Vice President of Service. During this period Steve sat on the board of […]

36

Goals and Targets

Goals and Targets Today marks another guest post from Steve Day. Steve received a degree in Electrical Engineering and then served in the US Navy. He started with Komatsu America 1978. For the next twelve years Steve worked through various equipment sales positions before becoming the Vice President of Parts, Vice President of Service. During […]

37

Parts Inventory Management

Parts Inventory Management Today we continue with another guest blog from Steve Day. In the next several blogs we are going to be discussing inventory management.  Please try to stay awake.  There are thousands of books on this topic and I am not going to write another one.  I am not going to go into […]

38

Training is Hard!

Training is hard! Steve received a degree in Electrical Engineering and then served in the US Navy. He started with Komatsu America 1978. For the next twelve years Steve worked through various equipment sales positions before becoming the Vice President of Parts, Vice President of Service. During this period Steve sat on the board of […]

40

Training Is Important!

Training Is Important! Steve received a degree in Electrical Engineering and then served in the US Navy. He started with Komatsu America 1978. For the next twelve years Steve worked through various equipment sales positions before becoming the Vice President of Parts, Vice President of Service. During this period Steve sat on the board of […]