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The heavy equipment industry knows how to solve mechanical problems. We know how to move dirt, build roads, manage fleets, and navigate supply chains. What we don’t always talk about – at least not with the same rigor – is the people side of the business. That’s why I launched the 6 Degrees or Less Newsletter on […]
Why Leadership, Vision, and a North Star Matter in Every Dealership A Paper by John Dowling Walk into almost any heavy equipment dealership and you’ll see it: the parts department is scrambling to fill backorders, the service department is behind on work orders, sales arechasing the next big deal, and rental is hustling to keep […]
Reskill and Upskill Plan Guest writer Ron Wilson brings a blog post on lifelong learning this week with “Reskill and Upskill Plan.” I came across a book titled “Long Life Learning” written by Michelle Weise. The title intrigued me due to my interest in and commitment to Lifelong Learning. The need for skills changes along […]
Joseph H. Boyett is cofounder of Boyett & Associates, an Atlanta-based consulting and research firm specializing in helping companies understand and implement state-of-the-art leadership and organizational practices. He has worked with companies such as IBM, BP Oil, Merck & Company, EDS, and BellSouth on leading-edge strategies for securing competitive advantage. Dr. Boyett is an internationally […]
Economic Value Added (EVA) and Value Based Management (VBM) are today’s hottest management buzzwords. But written information has often been biased and clouded by the authors’ hidden agendas. EVA and Value-Based Management is the first book to unflinchingly discuss the pros and cons of EVA and VBM. Covering both implementation and conceptual issues, with a […]
Struggling to Find the Right Employees for Your Dealership? Guest writer John Dowling has a timely blog post this week. We are always hearing about the difficulties employers face when trying to find quality employees. Read “Struggling to Find the Right Employees for Your Dealership?” to learn more. Are Recruiting Firms a Good Investment? Well, […]
The Current U.S. Labor-Market Conundrum Guest writer Edward Gordon has returned with his February Gordon Report: “The Current U.S. Labor-Market Conundrum.” The February 2024 BLS jobs report showed a surge of 353,000 jobs added in January, more than double than what was predicted in economic surveys. This follows a gain of 330,00 jobs in December. […]
More, Better, and Creative Courtesy of the Water Well Journal, Editor Thad Plumley provides this week’s guest blog post in “More, Better, and Creative.” I spoke years ago with the manager of a book warehouse whose workforce mostly consisted of temporary employees. I asked why he didn’t have more full-timers and was told the workers […]
The Technician Shortage Guest writer Jim Dettore addresses a major concern amidst labor shortfalls: the technician shortage. The construction equipment industry is facing a long-term significant challenge: a shortage of experienced service technicians. The demand for skilled technicians has grown exponentially in recent years as construction equipment becomes more advanced, complex, and specialized. Unfortunately, finding […]
Employee Satisfaction in 2022 and Beyond Guest writer Alex Weaver continues the year-end reflections with a look at employee satisfaction in 2022 and beyond… Recently we looked at measuring our business / commercial performance around four metrics: Financial Performance Market Share Customer Satisfaction Employee Satisfaction In October, we discussed some factors influencing Customer Satisfaction and today’s […]