Socrates Says

Updates

We will be updating the web site in the next few days to better coordinate updates on the site, on the blog, and on twitter. We appreciate and thank you for your interest in all of the media that we use and hope that we can continue to pique your interest and your thinking and invite […]

Job Scheduling and Standards of Performance

It is not too late to sign up for the webinars tomorrow April 24th. Job Scheduling at 9:00 AM Pacific and Standards of Performance for Service at 12:00 Noon Pacific. You can register at www.rjslee.com under the learning tab go to webinars. See you there.

Flat Rate Webinar

Don’t forget this afternoon at 2:00 PM Eastern the flat rate – standard jobs webinar. www.rjslee.com under the learning tab go to webinars.  

Selling Skills Part Five

After setting objectives for each and every customer for each commodity and service program you are well on your way to selling success. The plan then would be to set up times and schedules for achieving each of your objectives. This takes us to the meetings with your customers. How do you get them to […]

Books in the Bin

Hi I will be writing a seeries of books in the coming years on subjects near and dear to my heart. Several of you have commented that books would be more of interest than a monetized blog. parts instore selling inventory management warehouse layouts and design backorder analysis pricing as a marketing tool purchasing metrics […]

A Thought

I would appreciate some help and direction please. I am thinking about initiating a blog specifically on the Parts Business Group, another one on the Service Business Group, and finally one on the Product Support Sales & Marketing Group. I would like to have any comments on thoughts on this approach. I will monetize each […]