All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Adding Parts to Inventory
Since we started this blog we have written on inventory management three times. Once on variable lead times, once on economic order quantities and once on the only part that matters. They have each received a lot of reads. Thank you. Let me introduce a fourth line of attack on managing the inventory – when […]
A Customer Service Tool
VoIP – voice over internet protocol. What a name. Well what it does is quite remarkable. This is where your computer drives your phone system. A call comes into your Company and the computer directs the call to the appropriate extension while at the same time it paints your computer screen with the pertinent information […]
The 1st Weekend in March
Well here we are – the first weekend in March. The leap February got things all cross ways – a friend of mine had his birthday on Wednesday – he is now 17. Now wouldn’t that be amazing? I can’t say that I would want to go back to seventeen again. Once was enough. Well […]
Friday Filosophy
Friends are angels who lift our feet when our own wings have trouble remembering how to fly. It is not what happens to you but how you respond to what happens to you No one has ever made himself great by showing how small someone else is.
Facts are awfully stubborn things
This is a most interesting time, isn’t it? I listened to Jimmy Rogers on CNBC the other night. He was pointing out there is an election this year in the United States, there is one in France. Germany has an election next year. In fact there are 40 governments that will face elections this year. […]
You CAN make a difference
A number of years ago, 2005 to be precise, Ken Blanchard and Barbara Glanz published a short book called “Johnny the Bagger.” It is based on a story than Ms. Glanz used in her talks. Her signature, for her customer service talks, was a room surrounded on all sides by colorful posters. She told stories about […]