All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Points to Ponder
This will become a regular feature of our blog. The points to ponder will be irregular in timing but they will be here often. Let’s start it off with some very pertinent questions. In any classroom sessions I am involved with I ask for some simple definitions. What is the definition of ignorance? What is […]
Service Management – Unit I March 21st & 22nd, 2012
The “New” Quest Service Management – Unit I What it looks like when it is Right A more professional, productive and profitable Service Operation is necessary for the distributors in the Capitals Goods Industries to be successful. To assist in the development of this Service Management team we have designed a new series of training […]
Parts Management – Unit I March 19th – 20th, 2012
The “New” Quest Parts Management – Unit I What it looks like when it is Right A more professional, productive and profitable Parts Operation is necessary for the distributors in the Capitals Goods Industries to be successful. To assist in the development of this Parts Management team we have designed a new series of training […]
I HATE DISCOUNTS
The people that know me and have worked with me in any capacity of the past forty plus years know that I HATE DISCOUNTS. I know you have to offer some special pricing every now and again. However, too many people just change the price on an item in a transaction and that leaves a […]
Updating the Add to stock blog from yesterday
Yesterday we had difficulty in format for the table of probabilities. With this update we hope we can clear up any misunderstandings. The first column is the time between the last two calls of a part number. The second column is the probability of a sale in the coming twelve month period of time. Time […]
Adding Parts to Inventory
Since we started this blog we have written on inventory management three times. Once on variable lead times, once on economic order quantities and once on the only part that matters. They have each received a lot of reads. Thank you. Let me introduce a fourth line of attack on managing the inventory – when […]