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32

My Journey of Career Growth

My Journey of Career Growth Learning Without Scars is pleased to introduce our new guest writer, Kurt Pease. He was born on June 8th, 1961, in Portage, Wisconsin. He grew up in Whitewater, Wisconsin, in a family where his father worked as a university professor and his mother was a speech pathologist. From an early […]

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The Bucket Game: Navigating the Pitfalls in Service Management

The Bucket Game: Navigating the Pitfalls in Service Management Guest writer Jim Dettore walks us through the ways in which we use different metaphorical buckets to juggle our financial reporting in, “The Bucket Game: Navigating the Pitfalls in Service Management.” In the complex world of service management, the “Bucket Game” has become an all-too-familiar practice. […]

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How to Measure Sales Performance Unlocking Success: A Guide to Effectively Track and Boost Your Sales Reps’ Performance

How to Measure Sales Performance – Unlocking Success: A Guide to Effectively Track and Boost Your Sales Reps’ Performance  Guest writers Debbie Frakes and Steve Clegg return this week in, “How to Measure Sales Performance – Unlocking Success: A Guide to Effectively Track and Boost Your Sales Reps’ Performance.” In the dynamic world of equipment sales, your […]

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Warranty as a Cost Center?

Warranty as a Cost Center? Guest writer Chris Kohart takes a look at the warranty department in “Warranty as a Cost Center?” Many equipment dealers view warranties as a goodwill cost center; why don’t we view this highly visible service we provide as not only a goodwill builder but also as a source of revenue […]

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Types of Purchases: Understand What Your Customers Are Buying

Types of Purchases: Understand What Your Customers Are Buying Guest writers Debbie Frakes and Steve Clegg take a look at customer behavior in this week’s blog post, “Types of Purchases: Understand What Your Customers Are Buying.” To market your business effectively, it’s important to understand which products and services your customers buy most often and […]