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I receive comments to my posts – thank you all – and I would like to address one of them more completely than a comment response. Technicians, in the field, should be able to leave an invoice with the client upon completion of the work! This is a subject that is near and dear to […]
It starts quietly, the defense of the Keynesian failures. Published Wednesday in Global Post – Northwestern economist Robert Gordon opines that “We’ve had a lot of inherent advantages: abundant natural resources, favorable demographic trends, relative political stability supported by the protective benefit of two oceans, to name a few. But from colonial times to the […]
Presentations in the world of parts and service sales are truly a lost art. Rarely does a Parts and Service Salesman go to a customer and make a presentation on a product or service that they are offering. Yet this is a skill and call type that needs to be developed if we are to […]
I started working – an actual on a daily basis job when I was fifteen years old. Yes I did a bunch of stuff before that but I don’t count it. Sometime in those early years I took on this Sleeism #2. It has been heard by anyone who has ever worked with me or […]