Socrates Says

Proactive Parts Programs

So let’s start the week properly. For your parts business. Each and every customer phone call or customer counter visit we should be asking two questions. Every time. What is the machine model and serial number for this parts order? Who is doing the work for you? With the model and serial number we can […]

Germany Step 1

Merkel’s party lost a significant portion of their vote. Their junior partner did better than expected but not enough to secure a coalition majority. The real test will be on the 13th. The time is now.

A Greek Tragedy

Well the early returns indicate that both parties that led the country back from the brink with austerity and international bailouts are being punished and that there will be no clear winner in the election today. This will cause further turmoil. Isn’t that what is needed now? Not. We are witnessing a “New Reality” which […]

Tempting Conclusion

In the absence of a clear decisive leadship people will do what they think is the right thing. Bennis says that “good leaders are not outsiders who cheer on a group. They are part of that group, integrated deeply into its fabric and emotional life.” This might give some insight on France. “Someone who views […]

France Decides – One down five to go

We will be embarking on potentially a new direction involving more spending and more debt. I wonder how the markets will react. The time is now.

Book of the Week #2

Alright a little twist in the theme this week with a book from Patyrick Lencioni titled “The Three Signs of a Miserable Job.” Any of you interested can purchase this book via our website at www.rjslee.com under the resources tab. Pat Lencioni we have listed in our Reading List under Topical Authors. The author has […]