Socrates Says

A fall into a ditch makes you wise. Chinese Proverb Life is not about waiting for the storm to pass. It is about learning to dance in the rain I can accept failure. Everyone fails at something. But I can’t accept not trying. Michael Jordan

April fool’s day has long been a fun day for me. I suppose that shows – what kind of fool I am (sic). Over the years I have had several penguins in the backyard when we lived in Montreal.  Flamingo’s in the front yard in Edmonton. You get the drift. I am not at home […]

Sleeism # 5 Man is like the turtle…. You have to stick your neck out in order to get ahead This is similar to some of the quotes in our Friday Filosophy today. No guts no glory. If you don’t try who can you blame but yourself. The course starts with the first step. There […]

I always prefer to believe the best of everybody – it saves so much trouble. Rudyard Kipling   All glory comes from daring to begin. Alexander Graham Bell   When the world around you is changing at a rate faster than you the end is near. Jack Welsh

Some of you have equated the labor efficiency blog with the actual market capture rate of labor. They are two very different elements in the business. One measures the performance of the supervision of the labor pool and the efficiency of a particular technician on a specific job or group of work orders. The other […]

Service Departments the world over are concerned about efficiency and effectiveness. There is a very easy method in which we can measure and manage the labor we offer to the marketplace. There are two critical pieces of information from which we must start. The first is called Gross Profit Potential and the second is the […]