Socrates Says

Well here we are – the first weekend in March. The leap February got things all cross ways – a friend of mine had his birthday on Wednesday – he is now 17. Now wouldn’t that be amazing? I can’t say that I would want to go back to seventeen again. Once was enough. Well […]

Friends are angels who lift our feet when our own wings have trouble remembering how to fly. It is not what happens to you but how you respond to what happens to you No one has ever made himself great by showing how small someone else is.

This is a most interesting time, isn’t it? I listened to Jimmy Rogers on CNBC the other night. He was pointing out there is an election this year in the United States, there is one in France. Germany has an election next year. In fact there are 40 governments that will face elections this year. […]

A number of years ago, 2005 to be precise, Ken Blanchard and Barbara Glanz published a short book called “Johnny the Bagger.” It is based on a story than Ms. Glanz used in her talks. Her signature, for her customer service talks, was a room surrounded on all sides by colorful posters. She told stories about […]

IT’S NEVER TOO LATE TOO LEARN! We will be conducting 2 classroom seminars you won’t want to miss in Dallas: Parts Management – Unit I What it Looks Like When it is Right March 19th and 20th, 2012 Service Management – Unit I What it Looks Like When it is Right March 21st and 22nd, […]

IT’S NOT TOO LATE TO GET ABOARD! We will be presenting 4 webinar topics you won’t want to miss next week: Service Management Inspections March 5, 2012; 11:00 a.m. to 12:00 noon CDT Work Order Process March 5, 2012; 2:00 p.m. to 3:00 p.m. CDT Labor Rates March 6, 2012; 11:00 a.m. to 12:00 noon […]